All CollectionsKnowledge BaseKnowledge Base - Endpoint and SaaS AppsHow To - Endpoint and SaaS AppsHow To - Endpoint and SaaS Apps126 articlesConverting A Shared Exchange Online Mailbox To A User Mailbox in Druva inSyncDruva for Salesforce: Understanding the "Share Environments" FeatureHow to Get the List of Users in Druva inSync Who Are Utilizing Endpoint LicensesHow to create the SCIM mapping for an attribute value that has a comma in itHow to configure SSO for Druva Cloud Platform using CyberArk as IdPHow to Update Druva SSO SAML Certificate on Azure IdPConfiguring a backup profile for Mac devicesDisable or delete a specific Cloud App backup for a specific user from inSync Management ConsoleExclude the relative path URL for SharePoint backupHow inSync backs up from external hard disk drives (HDDs) for various exclude external HDD settings?How to activate new users without sending activation email?How to access the backed-up data of a Preserved User in inSync Cloud?How to add logo and customized text in the password email sent out to new users?How to back up all drives from a Macinclude all drives for backups on mac osHow to back up an entire drive from the deviceHow to add the Root of a Linux device for Backup.backup root folder on ubuntu operating systemHow to back up Google Chrome bookmarks from a Windows deviceHow to back up a file without extensionHow to back up and restore Microsoft Edge Bookmark from a Windows deviceHow to back up Safari bookmarks from Mac devicesHow to back up files with uncommon extensionsHow to back up Firefox bookmarks from a Windows deviceHow to back up Google Chrome and Firefox bookmarks from a Mac deviceHow to backup Lotus Notes using inSyncHow to back up recent items from a Windows devicesHow to backup Downloads folder on Mac laptops and desktopsHow to backup OfficeTemplates and Office files using inSyncHow to bulk import users from Microsoft 365 for OneDrive and Exchange Online backupHow to change data retention for Google Shared Drive data in inSync CloudHow to change the backup schedule for Cloud AppsHow to check the digital signature of the inSync Client package or processesHow to change the time zone on inSync Management ConsoleHow to check activation of inSync Client on user devicesHow to collect network information when scheduled backups failHow to configure AD mapping from a single AD security group for multiple domain environmentsHow to collect network traces using inbuilt utilitiesHow to Configure Data Retention for SaaS AppsHow to configure inSync GovCloud SSO for users using PingFederate as IdPHow to configure inSync Misconfigured Folder AlertsHow to configure SSO for an inSync Cloud administrator using JumpCloud as IdPHow to configure SSO for Druva inSync Cloud using the IdP OneLogin?How to create a package to deploy inSync Client using Active Directory Group PolicyHow to customize the user activation and password reset emailsHow to create manual AD filtersHow to delete a cloud administrator in inSyncHow to deploy inSync Client via Jamf proHow to decrypt files in bulk when device is disabled or inSync Client is uninstalledHow to deploy inSync Client 5.8 and later versions via SCCM 2012?How to deploy inSync Clients using Microsoft IntuneHow to download data of a decomissioned/decommissioning deviceHow to disable backups for all users in a profileHow to download logs of Exchange Online, One Drive, Gmail, Google Drive jobsHow to enable CDEBUG for inSync client?How to download logs of SharePoint jobsHow to enable log in as a different user on inSync ClientHow to Activate Cloud KMS in SaaS Apps Management ConsoleHow to enable debug logging for inSync client?How to enable or disable debug logging for inSync ConnectorHow to enable secure LDAP between inSync AD connector and domain controllerHow to exclude file extensions from Google Shared Drives backupHow to filter open and closed cases from Druva Support PortalHow to exclude folders from Google Shared Drives backupHow to exclude file extensions from SharePoint backupHow to find and convert AD user ObjectGUID to inSync GUIDHow to generate and collect HAR Log File (HTTP Archive Viewer) for troubleshootingHow to hide inSync Client icon from the system tray of the user deviceHow to identify the source of inSync Client installationHow to install and configure ADFS 3.0 with inSync CloudHow to install Active Directory Certificate Services on Windows 2012How to install and configure ADFS 2.0 with inSync CloudHow to install and configure ADFS on Windows Server 2016 with inSync CloudHow to interpret stats for a backup cycleHow to perform integrated mass deployment (IMD) of inSync Client using PDQ DeployHow to perform a silent uninstall of inSync Client from a Mac deviceHow to re-establish ownership of orphaned shared folders?How to perform restore over VPN with Geofencing enabled?How to post a discussion on Community Forum?How to recover data for a Ransomware-impacted device using Druva inSync Cloud?How to register on the Support PortalHow to replace AD connector with a new serverHow to remotely stop the inSync Client and kill inSync related processes?How to replace an existing device of a user?How to resolve "Unable to connect to Microsoft 365. Check connector status" Cloud App status alertHow to resolve a Misconfigured Folder alertHow to restore System App settings and backup data?How to restore the data of a preserved user in inSyncHow to restore data from the first backup even when the backup failed to completeHow to restore or download data of deactivated individual Salesforce userHow to restrict inSync Client activation and Web access to corporate devices using ADFSHow to schedule report delivery to a non-administratorHow to send the email message to new users when using the Import featureHow to subscribe to the cloud notifications from Druva Technical Support portal?How to stop Azure Alerts for Druva SCIM or SSO AppHow to subscribe to Druva announcementsHow to understand backup stats log printed after every backup cycleHow to use inSync APIs using the Postman applicationHow to subscribe to updates for Druva inSync CloudHow to upload diagnostic information to SFTP Portal for DruvaHow to update the AD/LDAP port in inSyncHow to validate the integrity of the SSL CertificateProvide inSync Client full disk access using PPPC utility provided by JamfProvision users instantly from Entra ID to inSync using Druva SCIM appRevoke access to inSync from the Google Workspace administrator consoleResolve user backup inactivity alertDowngrade inSync Client version to lower versionConfiguring Mandatory Folders for BackupDruva Endpoints Jobs PageDruva Endpoints Jobs PageHow to Install the inSync Client On RHELHow to Install the inSync Client On RHELHow to install the inSync Client On CentOSInstall the inSync Client On CentOSHow To Convert A Shared Exchange Online Mailbox To A User Mailbox Within inSyncHow To Convert A Shared Exchange Online Mailbox To A User Mailbox Within inSyncHow to allow restore but not backup for User AccountSeamless User Migration Between Okta Tenants with Druva Backup and ProvisioningHow to Disable EWS Throttling for Druva BackupHow to decommission AD/LDAP user provisioningHow to decommission AD/LDAP user provisioningHow to Perform a Bulk Data Export from Microsoft 365 Using Druva SaaS AppsHow to Perform a Bulk Data Export from Microsoft 365 Using Druva SaaS AppsDisabled Entra ID Users Imported as Active in InSync During Initial ProvisioningDisabled Entra ID Users Imported as Active in InSync During Initial ProvisioningHow to Stop or Pause Backups for a Specific SharePoint Online Site in DruvaHow to Stop or Pause Backups for a Specific SharePoint Online Site in DruvaDruva Google Workspace Live Activities PageDruva Google Workspace Live Activities PageDruva Microsoft Entra ID Jobs PageDruva Microsoft Entra ID Jobs PageConfiguring Druva Webhooks with Rapid7 InsightIDRConfiguring Druva Webhooks with Rapid7 InsightIDRHow to Manage Empty Backup Folders Configured in an inSync ProfileHow to Manage Empty Backup Folders Configured in an inSync ProfileFolders having names starting with $ followed by a hexadecimal string get backed up under the C:\ (root) and C:\Users folder for Windows OSconfigure a backup with $ signUnable to backup "Desktop" folder from Windows Endpoint devices.Desktop folder is not backed up OnedriveConfigure Backup Retention for Exchange Online or GmailHow to configure backup retention for Exchange Online or gmail snapshots.Jamf Pro Configuration Guide: Silent Deployment of Druva inSync for macOSJamf Pro Configuration Guide: Silent Deployment of Druva inSync for macOSUse Druva APIs to Move Users Converted to Shared Mailboxes to a Different ProfileUse Druva APIs to Move Users Converted to Shared Mailboxes to a Different Profile
