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How to backup Lotus Notes using inSync
Updated over 2 weeks ago

This article applies to:

  • OS Windows 7 and later with IBM Notes 8.5 and later

  • Product edition: inSync Cloud and On-Premise

Overview

This article explains how to back up Lotus Notes using inSync. inSync supports MAPI for Outlook, which is a quicker way to backup emails. However, it can also back up files from other email clients as flat files such as Lotus Notes and Thunderbird.

Typically, Lotus notes files from various versions are found in the following directories:

Default and suggested directories for IBM Lotus Notes version 8.5

C:\Program Files\IBM\Lotus\Notes

Default program directory

C:\Program Files\IBM\Lotus\Notes\data

Default data directory for single user install

Default and suggested directories for IBM Lotus Notes version 9.0 and later

C:\Program Files (x86)\IBM\Notes

Default program directory

C:\Program Files (x86)\IBM\Notes\data

Default data directory for single user install

C:\Users\username\AppData\Local\IBM\Notes\data

Default data directory for multi-user install

Files backed up by inSync

File name

Path

Description

bookmark.nsf

Notes\Data directory

Contains saved bookmarks and Homepage information.

busytime.nsf

Notes\Data directory

Contains local free time information.

headline.nsf

Notes\Data directory

Contains Application Subscriptions information.

internet.nsf

Notes\Data directory

Contains information from newsgroup subscriptions (NNTP).

names.nsf

Notes\Data directory

Contains contact entries, mailing groups, connections, and locations.

perweb.nsf

Notes\Data directory

This is Personal Web Navigator application that contains Web browser information.

<name>.nsf (local copy)

Notes\Data directory

Contains Mail, Calendar, and To Do list. This only shows up in the Data directory if a local replica of Mail file is available.

*.nsf

Notes\Data directory

Other Files like log.nsf, localfeedcontent.nsf etc.

Procedure

To configure IBM Lotus Notes

  1. Click on Profile and choose the profile associated with the Lotus Notes email backup.

  2. Expand the Laptops/Desktops section.

  3. Select the appropriate operating system. For example, the screenshot below illustrates the configuration for a Windows client.

  4. Check the Email option, and from the dropdown menu labelled Email client to backup, select Lotus Notes.

Kindly update the first screenshot with the below screenshot.



inSync Client displays the following status:

Precautions

  • Since Lotus Notes is a 32-bit application, it must be installed at C:\Program Files (x86)\ or under a directory path such as C:\IBM\Notes. Do not install it under C:\Program Files. This is a requirement of 64-bit Windows 7 and 8 operating systems.

  • Install to C:\IBM\Notes and C:\IBM\Notes\data. Do not install to C:\Program Files\IBM\Notes, C:\Program Files\IBM\Notes\data, or any program directory.

See also

Which Notes files should be backed up -

https://help.hcl-software.com/notes/12.0.2/client/app_important_files_to_backup_r.html

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