This article applies to
Product: inSync
Workload: Exchange Online, Gmail
Problem description
Configure backup retention for Exchange Online or gmail snapshots.
Resolution
The backup retention policy defines the duration when inSync retains the backup data in storage. To ensure that backup data is available for restoration, you must define a retention policy for your inSync setup.
Two types of retention settings are available for Emails
Apply files data retention settings for emails
inSync retains the email backed-up snapshots within the storage as per the configured daily, weekly, and monthly retention period settings for files.
For example, if you specify that you want to retain all backups for 5 days and inSync completed the backup operation on January 6. inSync retains the email backed-up snapshots till January 11.
Delete emails older than
If you have selected Delete emails older than option, then the file retention period assigned to the files is not applicable for Microsoft 365 Exchange Online and Gmail snapshots.
For example, if you type 6, inSync will retain all emails across all snapshots whose sent or received timestamp is less than 6 months old and the snapshot will never get expired or compacted