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How to replace AD connector with a new server
Updated over a week ago

Product edition: inSync Cloud


This article describes how to replace an inSync Connector with a new registered server. The process does not include the migration of data from the old to new server.

Use cases

  • In case the inSync Connector machine has crashed or is not accessible

  • In case you are unable to find the IP/hostname of the inSync Connector and want to deploy it on another machine.

Replace AD/LDAP Connector with a new server

  1. Login to the inSync Management Console.

  2. Click Settingsmenu > Settings > Connectors tab.

  3. Select the inSync Connector that you want to replace.

  4. Click Get Registration Key. The following message box is displayed.

  5. Click Yes. The existing AD/LDAP connector will get deactivated.

  6. On the next screen, click Copy Key and save it for later use.

  7. Download the AD/LDAP Connector installer from the settings dropdown

  8. Click Settingsmenu> Downloads > AD/LDAP Connector and download the installer.

  9. Follow the steps described under Configure the inSync Connector to configure the inSync Connector on the new server.

    💡 Tip

    Skip Step 2: Generate a registration key for the inSync Connector under Configure the inSync Connector and instead use the key saved in step 5 of this procedure for the existing AD/LDAP Connector.

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