Overview
Prior to December 1, 2025, if a folder was selected for backup in an inSync profile but no file types or extensions were specified in the Include Files section, no data from that folder would be backed up.
Starting December 1, 2025, this behavior will change. If a folder is configured for backup with no file types or extensions specified, all files within that folder will be backed up by default.
Having empty backup folders configured in your profiles is not an ideal practice, as they do not back up any data under the current behavior and cause unnecessary scans by the inSync client, which can impact performance. This article outlines the two recommended methods to manage these folders to ensure no data is backed up from them.
Option 1: Remove the Empty Backup Folders
This is the recommended approach to prevent unnecessary scans and maintain optimal client performance.
Click on the Profiles section and select the profile you want to edit.
Once you have selected the desired profile, click the Edit button.
Click on the Endpoints section.
4. In the folder list, uncheck any folders that do not have any configured file types or extensions in the Include Files section.
5. Click Save.
Option 2: Retain the Folder While Excluding All Files
In this scenario, you may want to keep the configured folder in the profile but still prevent any data from being backed up, maintaining the current behavior. To do this, you can explicitly exclude all files from that folder.
Select the desired profile and navigate to the Endpoints section as described in Option1.
Locate the folder and select the All files option in the Exclude Files section.
Click Save.
Conclusion
By following either of these two options, you can ensure that no data is backed up from these empty configured folders, thereby maintaining the current behavior of your inSync profile even after the product changes take effect on December 1, 2025.