Druva

Managed Services Center

Provides information on latest available updates made available to MSPs.

Release Notes - Managed Services Center

Deprecation of Optimized for efficiency for Outlook email backup

Deprecation of List all administrators API

Preparing for the upcoming Druva Console login change

Release Details - Managed Services Center

Learn various ways to sign in to the Managed Services Center

Sign in to Managed Services Center

About  Managed Services Center

Getting Started - Managed Services Center

Create and manage administrators

Role-based access

Customize the idle session timeout duration for the MSP administrators

Configure Idle Session Timeout for MSC portal

Integration with Druva MSP APIs

Learn how to integrate and monitor tenant consumption report with your Power BI tool

Monitor Tenant Consumption Reporting Data with Power BI

Administration - Managed Services Center

Set up Single Sign-On (SSO) with Managed Services Center

Learn about how to configure SSO with Azure AD for Managed Services Center

Configure Single Sign-On with Azure AD for Managed Services Center

Learn about how to configure SSO with Okta for Managed Services Center.

Configure Single Sign-On with Okta for Managed Services Center

Learn how to configure SSO with SAML 2.0 supported IdP for Managed Services Center.

Configure Single Sign-On with SAML 2.0 supported IdP for Managed Services Center

Set up Single Sign-On (SSO)

Create a new Service Plan

Compliance Settings for Service Plan

Manage a Service Plan

Service Plans - Managed Services Center

About MSC Provisioned and Druva Provisioned Customers

Manage Customer Account Access Type

Create a New Customer

Product Tenants for MSC Provisioned Customers

Manage MSC Provisioned Customers

Product Licenses for Druva Provisioned Customers

Manage Druva Provisioned Customers

Migrate customers to MSC

Configure Security Add-ons in Managed Services Center

Detailed information about the Long Term Retention

Enable Long Term Retention (LTR) in Managed Services Center

Customers - Managed Services Center

Reporting and Consumption - Managed Services Center

Managing Reports

Global Usage Report

Compliance Reports

Tenant Quota Report

Tenant Consumption Report

Global

This report provides you the information about the Endpoints Alert Report for MSPs.

Endpoints Alert Report for MSPs

This report provides the information about the status and details of the last backup jobs of the devices

Endpoints Last Backup Status Report for MSPs

This report provides the information about the active and preserved license allocated and consumed.

Endpoints License Usage Report for MSPs

This report provides the information about the statistics and alerts for all the configured storages.

Storage Status Report - CloudCache Statistics

This report provides the information about the statistics and alerts for all the configured storages

Storage Status Report - Storage Alert

This report provides information about the statistics and alerts for all the configured storage.

Storage Status Report - Storage Statistics

This report provides information about the count of users added, deleted, and preserved

Endpoints Users report for MSPs

This report provides information about users provisioned as per license and profile

Endpoints User Provisioning Report for MSPs

This report provides the information about user devices, their activation date, and the status of the first backup.

Endpoints User Rollout Report for MSPs

Endpoints Preserved Users Datasources Report for MSPs

Get the details about restore activities performed

Endpoints Restore Activity Report for MSPs

Endpoints Reports

Alert History Report for MSPs

Backup Activity Report for MSPs

Disaster Recovery Failback Activity Report for MSPs

Disaster Recovery Failover Activity Report for MSPs

Disaster Recovery Replication Activity Report for MSPs

Resource Status Report for MSPs

Storage Consumption by Backupset report

Get the details about the restore activities performed

Enterprise Workloads Restore Activity Report for MSPs

Enterprise Workloads Reports

Data Protection Risk Report for MSPs

Rollback Actions Report for MSPs

Cyber Resilience Reports

View details like alert types, severities, occurrence dates, and more.

Microsoft 365 Alert Report for MSPs

This report provides insights into backup activity for Microsoft 365 Groups.

Groups Backup Activity Report for MSPs

Microsoft 365 License Usage Report for MSPs

Public Folder Backup Activity Report for MSPs

SharePoint Online Backup Activity Report for MSPs

Microsoft 365 Storage Consumption Report for MSPs

Teams Backup Activity Report for MSPs

Microsoft 365 Users Count & Status Report for MSPs

Microsoft 365 User Last Backup Status Report for MSPs

Microsoft 365 User Provisioning Report for MSPs

Microsoft 365 User Workload Report for MSPs

Teams Discovery Report for MSPs

SharePoint Site Discovery Report for MSPs

Groups Discovery Report for MSPs

Microsoft 365 Preserved Users Datasources Report for MSPs

Microsoft 365 User Restore Activity Report for MSPs

Microsoft 365 SharePoint Online Restore Activity Report for MSPs

Microsoft 365 Teams Restore Activity Report for MSPs

Get the details about the restore activities

Microsoft 365 Groups Restore Activity Report for MSPs

Microsoft 365 Public Folder Restore Activity Report for MSPs

Microsoft 365 Reports

View details like alert types, severities, occurrence dates, and more

Google Workspace Alert Report for MSPs

Google Shared Drive Backup Activity Report for MSPs

Google Workspace License Usage Report for MSPs

Google Workspace Storage Consumption Report for MSPs

Google Workspace Users Count & Status Report for MSPs

Google Workspace User Last Backup Status Report for MSPs

Google Workspace User Provisioning Report for MSPs

Google Workspace User Workload Report for MSPs

Google Workspace Preserved Users Datasources Report for MSPs

Get the detail about the restore activities performed

Google Workspace Shared Drive Restore Activity Report for MSPs

Google Workspace User Restore Activity Report for MSPs

Google Workspace Reports

Customer and License Details- Daily Report

Introduction to Chargeback and Telemetry Reports

Chargeback and Telemetry Reports

Alerts

Events

Monitor Jobs

Audit and Monitoring - Managed Services Center

Provides information on historical updates made available to MSPs.

MSP - Archived Release Notes and Fixed Issues 2023

MSP - Archived Release Notes and Fixed Issues 2022

MSP - Archived Release Notes and Fixed Issues 2024

Reference Articles MSC

Druva Education License: Faculty and Student Data Protection

Getting Started

Create new customers with Education License

Education License

Introduction to ConnectWise Integration

Configure Customer Mappings

ConnectWise Ticketing

ConnectWise Consumption Sync

Druva Alert Severities and ConnectWise Ticket Generation

Provides details for configuration and management of ConnectWise

ConnectWise Integration

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Find answers and get help from Intercom Support and Community Experts

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