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How to remotely stop the inSync Client and kill inSync related processes?
How to remotely stop the inSync Client and kill inSync related processes?
Updated over a week ago

This article applies to:

  • OS: Windows

  • Product edition: inSync Cloud


Following are few important Use Cases or Scenarios where this article would come in handy-

  • When there is a need to modify the CFG file located at C:\inSync4\users\usernam e folder, the inSync service needs to be stopped and started for the changes to take effect.

  • When there is a client db corruption and C:\inSync4 folder needs to be renamed. In this scenario, the running inSync processes needs to be killed manually from task manager.

  • When inSync agent sometimes doesn't launch and existing process needs to be killed.

The processes for inSync client are as follows-
- inSyncAgent.exe
- inSyncCPHwnet64.exe
- inSyncUSyncer.exe
All the above binaries are located at C:\Program Files (x86)\Druva\inSync


  1. From the remote machine, open services console.

  2. Click on Action tab - Connect to another computer.

  3. Browse and select the desired client machine - click on OK.

  4. If the connectivity is fine, then it should open up the services console for the other machine.

  5. You can then stop/start the Druva inSync Client service easily.

Command line

You can stop the services remotely using command line utility named PsExec.

Download Link:
Usage: psexec [\\computer[,computer2[,...] | @file]][-u user [-p psswd][-n s][-r servicename][-h][-l][-s|-e][-x][-i [session]][-c [-f|-v]][-w directory][-d][-<priority>][-a n,n,...] cmd [arguments]

Force Close inSync processes remotely

To force close any running inSync processes after stopping the service (inSyncCPHwnet64.exe),
Connect using command

Tasklist /S remote system (name or IP address) /U username /P password

once connected, you should see all the processes running on the remote machine.

You can kill the inSync processes using the command

Taskkill /S remote system /U username /P password /IM Process

Example: Taskkill /S remote system /U username /P password /IM inSyncAgent.exe

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