Overview
This article explains how to enable the Log In as a Different User option on the Druva inSync Client for Windows. By default, this option is hidden for inSync users. IT admins can follow the steps in this article to make it visible when a user needs to sign in with different credentials.
Prerequisites
Before you begin, make sure you have:
Druva inSync Client installed on a Windows device
Administrator access to the device
The ability to stop and start Druva services on the device
Procedure
Step 1: Locate and copy the configuration file
Navigate to the following path on the device:
C:\ProgramData\Druva\inSync4\users\%username%\
Copy the file inSync.cfg to a different location, such as your desktop. You will edit this copy before replacing the original.
Step 2: Edit the configuration file
Open the copied inSync.cfg file in a text editor (such as Notepad).
Search for the following parameter:
HIDE_LOGIN_AS_DIFFERENT_USER
Change its value to:
HIDE_LOGIN_AS_DIFFERENT_USER=False
Save and close the file.
Step 3: Stop Druva services
Before replacing the configuration file, stop all running Druva services on the device. You can do this through the Windows Services panel (services.msc) or via the system tray.
Step 4: Replace the configuration file
Replace the original inSync.cfg file at the following path with the edited copy:
C:\ProgramData\Druva\inSync4\users\%username%\
Step 5: Restart Druva services and verify
Start the Druva services again. Open the inSync Client — the Log In as a Different User option should now be visible on the login screen.