Druva

Knowledge Base

Knowledge Base - Druva Cloud Platform

Interpreting Usage Statistics on the 'All Users' Page in Druva

How to access DCP APIs using the Postman application

How to Manage Administrator Accounts in Druva Cloud Platform (DCP) During an IdP Domain or UPN Change

Integrating Druva with Huntress SIEM via Webhooks

How to manage access for Organization Admins

How to generate an SSO token for Druva Cloud Platform

How to install and configure ADFS on Windows Server 2016 with DCP

How to promote inSync Cloud Admin to Druva Cloud Admin

How to configure SSO for Druva Cloud Platform using Entra ID as IdP

How to configure SSO for DCP GovCloud using JumpCloud as IdP

How to configure SSO for DCP Administrators using PingFederate as IdP

How to configure SP and iDP initiated SSO for users and admin under one Druva instance using OKTA as an IDP

How to configure password policy for Druva Cloud Platform Console administrators

Action required - New Druva Cloud Upgrade Process

How to configure SSO for Druva Cloud Platform using DUO as IdP

Configure SCIM and Single-Sign On between Druva GovCloud and OKTA

How to configure ADFS 3.0 to integrate with Druva Cloud Platform

How to Generate a SOC Report in Druva

How to create a new certificate in EntraID for Druva SSO application

change the server where ad connector is installed

How to change the Server on which the Druva AD connector is installed

How to Reset MFA and Change the Device in Druva

Reinstall Microsoft Entra ID App

Steps to Restore an Enterprise Application

How to export list of shared mailboxes from Druva Admin Console

How Druva Storage Increase Works When You Have Multiple Storage Zones from Different Regions

How can I view a unified list of all admins?

How to Configure Single Sign-On (SSO) for Druva Cloud Platform (DCP) using Google Workspace as IdP

How To - Druva Cloud Platform

AD Connector Stuck in ‘Register Domain’ Loop Due to Invalid Shared Folder Path (Local Drive Instead of Network Share)

Troubleshooting MSP Tenant License Quota Management Alerts

Unable to reset the password for Druva Console account

Druva administrator console session terminates after inactivity

SSO login error “The signed in user is not assigned to the role for the application”( Azure as an IDP)

Troubleshoot error 403 Access Denied Error when accessing DCP console

Where will I find metadata details to configure Druva SSO in any IdP

Unable to create an Admin account in Druva Console

Users are not getting auto provisioned when using SCIM

The Mass Deployment option not visible on the inSync admin console

Mass Deployment option is not visible on the inSync admin console

What happens to my data and access when my Druva inSync subscription ends?

While generating the authentication token fails with the following error: Origin or Referer not trusted

Troubleshooting error - Invalid email-id/username or password. (#10000005f)

Why is the Backup Data Distribution Dashboard Not Visible on the Portal?

Auto-Preserve Behavior change when changing Provisioning from Google Workspace to Entra ID

Druva Cloud Platform Backups: Understanding Irregular Daily Snapshots and Missing Days

Users encountered failures when making API calls to create an administrator using the Druva Cloud Platform API.

Reports are sent to previous Admins who are not present in Druva.

inSync AD Connector registration fails with “Failed to activate device. Failure in creating Device: Device Already Exists”

Admin unable to login to Druva console with error 'Product is not licensed.'

Downloaded files are not getting unzipped.

Endpoint | FAQ | Device-Replacement

How to change the hostname for AD Connector

Why Does the Druva Console Show a Larger Backup Size Compared to Restored Data?

Missing Users Import Due to Null UserType Attribute

Troubleshooting - Druva Cloud Platform

Druva PSIRT PGP Key

Latest Product Updates

References - Druva Cloud Platform

Knowledge Base - Endpoint and SaaS Apps

How to check the Salesforce Storage Utilisation

How to map otherMailbox attribute to inSync email ID for SCIM with onelogin as an IDP

How to download the data from Druva SalesforceV2 App in CSV or JSON format

Inaccessible Images after Conversations restore in Teams

Optimizing backup policies under the inSync Profile settings

Preparing the environment for successful Druva Exchange Online backup

Preparing the environment for successful Google Workspace backups and restore

Profile Creation for M365 Shared mailbox backup in InSync

Scripts for clean uninstallation of inSync Client

Tips for configuring “All Drives” share

Understanding CPU priority on inSync Client

User Guide on preparing your environment for successful Druva OneDrive backup

Correct sequence of inviting users and sharing the Environments with another user

Antivirus recommendations for inSync/Endpoint Client

Configuration for seamless backup from drives protected by BitLocker

Create Junction Points to enable inSync Share audit

How to Check the account used to configure Microsoft 365 on inSync

Druva utility to integrate inSync and Google

Difference between Entra ID mappings v/s Manual Entra ID import

Considerations while modifying the PAC file

Configure backup shares

Preparing the environment to configure backup and restore for Microsoft Teams

Define file inclusions and exclusions for backup

Managing Scheduled Reports for Departed Druva Admins

Images Inside a Knowledge Article During Data Copy

First Backup vs Incremental Backups

Microsoft 365 Throttling Enforcement

M365 tenant-to-tenant migration guidance for Druva

Best Practices - Endpoint and SaaS Apps

Converting A Shared Exchange Online Mailbox To A User Mailbox in Druva inSync

Druva for Salesforce: Understanding the "Share Environments" Feature

How to Get the List of Users in Druva inSync Who Are Utilizing Endpoint Licenses

How to create the SCIM mapping for an attribute value that has a comma in it

How to configure SSO for Druva Cloud Platform using CyberArk as IdP

How to Update Druva SSO SAML Certificate on Azure IdP

Configuring a backup profile for Mac devices

Disable or delete a specific Cloud App backup for a specific user from inSync Management Console

Exclude the relative path URL for SharePoint backup

How inSync backs up from external hard disk drives (HDDs) for various exclude external HDD settings?

How to activate new users without sending activation email?

How to access the backed-up data of a Preserved User in inSync Cloud?

How to add logo and customized text in the password email sent out to new users?

How to back up all drives from a Mac

How to back up an entire drive from the device

backup root folder on ubuntu operating system

How to add the Root of a Linux device for Backup.

How to back up  Google Chrome bookmarks from a Windows device

How to back up a file without extension

How to back up and restore Microsoft Edge Bookmark from a Windows device

How to back up Safari bookmarks from Mac devices

How to back up files with uncommon extensions

How to back up Firefox bookmarks from a Windows device

How to back up Google Chrome and Firefox bookmarks from a Mac device

How to backup Lotus Notes using inSync

How to back up recent items from a Windows devices

How to backup Downloads folder on Mac laptops and desktops

How to backup OfficeTemplates and Office files using inSync

How to bulk import users from Microsoft 365 for OneDrive  and Exchange Online backup

How to change data retention for Google Shared Drive data in inSync Cloud

How to change the backup schedule for Cloud Apps

How to check the digital signature of the inSync Client package or processes

How to change the time zone on inSync Management Console

How to check activation of inSync Client on user devices

How to collect network information when scheduled backups fail

How to configure AD mapping from a single AD security group for multiple domain environments

How to collect network traces using inbuilt utilities

How to Configure Data Retention for SaaS Apps

How to configure inSync GovCloud SSO for users using PingFederate as IdP

How to configure inSync Misconfigured Folder Alerts

How to configure SSO for an inSync Cloud administrator using JumpCloud as IdP

How to configure SSO for Druva inSync Cloud using the IdP OneLogin?

How to create a package to deploy inSync Client using Active Directory Group Policy

How to customize the user activation and password reset emails

How to create manual AD filters

How to delete a cloud administrator in inSync

How to deploy inSync Client via Jamf pro

How to decrypt files in bulk when device is disabled or inSync Client is uninstalled

How to deploy inSync Client 5.8 and later versions via SCCM 2012?

How to deploy inSync Clients using Microsoft Intune

How to download data of a decomissioned/decommissioning device

How to disable backups for all users in a profile

How to download logs of Exchange Online, One Drive, Gmail, Google Drive jobs

How to enable CDEBUG for inSync client?

How to download logs of SharePoint jobs

How to enable log in as a different user on inSync Client

How to Activate Cloud KMS in SaaS Apps Management Console

How to enable debug logging for inSync client?

How to enable or disable debug logging for inSync Connector

How to enable secure LDAP between inSync AD connector and domain controller

How to exclude file extensions from Google Shared Drives backup

How to filter open and closed cases from Druva Support Portal

How to exclude folders from Google Shared Drives backup

How to exclude file extensions from SharePoint backup

How to find and convert AD user ObjectGUID to inSync GUID

How to generate and collect HAR Log File (HTTP Archive Viewer) for troubleshooting

How to hide inSync Client icon from the system tray of the user device

How to identify the source of inSync Client installation

How to install and configure ADFS 3.0 with inSync Cloud

How to install Active Directory Certificate Services on Windows 2012

How to install and configure ADFS 2.0 with inSync Cloud

How to install and configure ADFS on Windows Server 2016 with inSync Cloud

How to interpret stats for a backup cycle

How to perform integrated mass deployment (IMD) of inSync Client using PDQ Deploy

How to perform a silent uninstall of inSync Client from a Mac device

How to re-establish ownership of orphaned shared folders?

How to perform restore over VPN with Geofencing enabled?

How to post a discussion on Community Forum?

How to recover data for a Ransomware-impacted device using Druva inSync Cloud?

How to register on the Support Portal

How to replace AD connector with a new server

How to remotely stop the inSync Client and kill inSync related processes?

How to replace an existing device of a user?

How to resolve  "Unable to connect to Microsoft 365. Check connector status" Cloud App status alert

How to resolve a Misconfigured Folder alert

How to restore System App settings and backup data?

How to restore the data of a preserved user in inSync

How to restore data from the first backup even when the backup failed to complete

How to restore or download data of deactivated individual Salesforce user

How to restrict inSync Client activation and Web access to corporate devices using ADFS

How to schedule report delivery to a non-administrator

How to send the email message to new users when using the Import feature

How to subscribe to the cloud notifications from Druva Technical Support portal?

Collections