Druva

Knowledge Base - Native Workloads

Execute Test vs Execute Failure of a DR Plan

AWS configuration to enable cross-region copy of encrypted snapshots

FAQs on Automated Disaster Recovery (ADR)

FAQs on snapshots

How is Amazon EBS snapshot billed when it is backed up by CloudRanger

License Utilization FAQ

SSO setup FAQs

Overview and Workflow of the FLR Process in AWS Using CloudRanger: Roles, Security Groups, and Best Practices

Impact of Accidental Deletion of Druva Storage Credentials from AWS Parameter Store

Understanding EC2 Air-Gapped Backup Status in the Resource Backup Status Report

Unexpected AWS Storage Charges Due to CloudRanger Backups Stored in AWS Account

CloudFormation Template Permissions and Deployment Reference

FAQs and Reference Reads - AWS Workloads

How to access CloudRanger after losing your MFA device and being locked out of your account

How to Backup an AWS EC2 Instance that has at least one Instance Store Volume

How to associate elastic IPs detached after DR

How to change your password in Druva CloudRanger

How to collect the detailed job logs for CloudRanger

How to configure Azure SSO with CloudRanger

How to clone an environment in CloudRanger

How to configure AWS to enable copying encrypted snapshots across accounts using CloudRanger

How to configure Okta SSO with CloudRanger

How to configure SSO for CloudRanger existing customers using inSync or Phoenix or Both Phoenix and inSync.

How to enable or disable multi-factor authentication enforcement

How to connect to VPC in a different region after DR

How to create an environment in CloudRanger

How to create disaster recovery environment in CloudRanger

How to download an invoice in Druva CloudRanger

How to extend the retention for particular resources

How to remove an AWS account from CloudRanger

How to create or update the CloudFormation stack

How to restore RDS instances using CloudRanger

How to remove CloudRanger roles and policies from AWS account

How to set the Daily Auto Sync Time

How to view audit items in CloudRanger

How to add manual backups created outside of a Backup Policy?

How to verify the storage client credentials created from CloudRanger exist on the AWS account.

How to Export EC2 AMIs and Snapshots List to a CSV File Using AWS CLI and Tags

How are tagged resources recognized for backup in CloudRanger

How CloudRanger ASG scheduling affects your Auto Scaling Group

How To - AWS Workloads

Restore of AMI not working as Private IP is not within the valid subnet range

Restore of an EBS Volume as an instance gets stuck in the CloudRanger Console

Manual and scheduled backup jobs are not running with cloud ranger

Snapshot and instance names do not match

Troubleshoot Archive to S3

Unable to create a snapshot as the database instance is not in available state

Read only admin cannot enable MFA

Rules Per Security Group Limit Exceeded

Unable to generate reports on CloudRanger

Unable to power on the instance using server schedule

Unable to configure verification page

Unable to activate Windows license after restore as an instance from snapshot

Unable to specify Environment Mappings while creating a DR policy

Unable to update CloudFormation stack "The specified bucket does not exist"

Unable to populate KMS keys for encrypted instances while trying to copy to secondary region

Unable to open files after restoring snapshots of Windows EC2 instance

Updating CloudFormation stack gives error: CloudRangerInitializeSNSProvisioner

Update of CloudFormation stack fails with error: "CloudRangerInitializeSNSProvisioner" - CREATE FAILED

VPC Cloning fails

Zapier Integration will not be fired due to the current plan

CloudRanger EC2 Restore Fails with Error: 'Created by application' is not a valid tag keys

CloudRanger EC2 Restore Fails with Error: 'Created by application' is not a valid tag key

Failed to Register Azure Subscriptions Due to Policy Restrictions and Insufficient Permissions

EC2 backups deletion failed with error: 'The backup cannot be deleted as it is the most recent snapshot in Storage and is required to process the next backups for this…

EC2 backups deletion failed with error: "The backup cannot be deleted as it is the most recent snapshot in Storage and is required to process the next backups for this resource."

Standalone EBS Exclude Rules Fail to Exclude Volumes When Parent EC2 Instance Is Included in Backup Policy.

Standalone EBS Exclude Rules Fail to Exclude Volumes When Parent EC2 Instance Is Included in Backup Policy

RDS Backup Fails When the Instance Has More Than 100 Manual Snapshots

Adding Client Credentials fails with the Error 'Credential with this name already exists. Provide a unique name'

Backup to Druva Cloud fails at the step "aws/monitor/btdcbackup" with the Error: "Failed to prepare backup sources"

AMI backups fail with instance does not have a volume attached at root error

Cannot add resources to DR Plan

Cloning an Environment in CloudRanger fails with Error "The vpc 'vpc-aaabbb111222' has dependencies and cannot be deleted. Resource handler returned message: "Request limit exceeded"

Deleting an existing Environment in Druva CloudRanger fails with the following error: Cannot read property 'stack_name' of null

Cloning an Environment in CloudRanger fails with:  "One or more errors occurred: The maximum number of addresses has been reached -  "The vpc 'vpc-111222333444' has dependencies and cannot be deleted."

EC2 backups with VSS enabled fail in CloudRanger with the Error 'An error occurred in the SSM command. no AMI was created'

Copying images of EC2 BillingProduct codes to another AWS account fails

Failed to create a snapshot - SSMCommandInvocation - ExecutionTimedOut

EC2 Instance Backup Failure at aws/monitor/consistentinstancesnaphot

EC2 VSS Backup Fails with "Cannot call a method on a null-valued expression"

RDS Cross-Region Backup Failure

EC2 backups fail with AWS Tools for Windows PowerShell is not installed

DR Job Fails with Error: “Tag values may only contain unicode letters, digits, whitespace, or one of these symbols: . : / = - @”

FLS indexing jobs are failing with Instance terminated early error

Executing the backup policy fails with error “No policy found with that id in this Organization”

Login Error Couldn’t complete your authentication request

File-level search jobs fail with no default VPC for this user error

FLS Index Job fails in CloudRanger with the Error: "The instance configuration for this AWS Marketplace product is not supported. Please see the AWS Marketplace site for more information about…

FLS Index Job fails in CloudRanger with the Error: "The instance configuration for this AWS Marketplace product is not supported. Please see the AWS Marketplace site for more information about supported instance types, region, and operating systems."

Multi-Factor Authentication failure with invalid security token error

RDS Backup Failure - Database Instance Not in Available State

How to increase the page size output result for the CloudRanger event API

Instance does not have an AMI within its timeframe

Password is not available the instance was launched from custom AMI or the default password has changed

EC2 Consistent AMI Backups Failing with 'Failed to Run Commands: Exit Status 1'

EC2 Consistent AMI Backup Failure Due to Name Resolution Error

Backup Imports Failing: Automated RDS Snapshots Cannot Be Deleted

Backup Failure Error: "Failed to Sign Request: Unable to Retrieve Credentials"

CloudRanger DR failover job failing with “The requested configuration is currently not supported”

Understanding Disk Usage Discrepancies in CloudRanger Backup Reports

Unable to extract large .tar.gz files downloaded from File Level Recovery (FLR) operations on Windows machines

EC2 AMI Restore Fails with Error "More than 50 Tags Specified"

EC2 AirGap backups are failing due to a persistent "Failed to ListSnapshotBlocksBasic" API error.

EC2 AirGap backups failed with "Failed to ListSnapshotBlocksBasic" API error.

EC2 restore failures with errors during snapshot creation. The failure is typically related to EBS encryption settings in the AWS environment.

Restore settings not populated during restore for EC2 instance when Backup not created by CloudRanager

CloudRanger Login Error – “You do not have access to any Organizations in CloudRanger”

Cross-Region Restore Fails for Marketplace-Based EC2 Instances

EC2 Backup Failure due to Invalid Instance Profile Name

RDS Air-Gapped Backup Failure with Error: “Copying unencrypted cluster with encryption is not supported”

Backup Failure Due to AWS Tag Policy Violation

S3 Restore Job Completes with Errors (AccessDenied) Due to KMS Permissions (Error Code 0)

S3 Backup Fails with "Files missed/skipped from backup"

S3 Backup Failure Due to Missing Encryption Authorization

Failed to Add Azure Subscription: RequestDisallowedByPolicy for Key Vault Deletion Protection

Air-Gap Backup Fails with Error: Resources Encrypted with AWS Managed Keys Cannot Be Copied to Another Account

Azure SQL Managed Instance Onboarding Fails with Error AZURE_SQL2005

Troubleshooting - AWS Workloads

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