Problem description
EC2 backup fails at the step 'aws/monitor/consistentinstancesnapshot'
Cause
The reason for this failure is that one or more AWS components on your EC2 instance(s) is (are) out of date.
This problem is usually due to at least one of the following reasons:
The EC2 Instance does not have the 'AWS CLI' installed or is running an old Version of the 'AWS CLI'
The EC2 Instance does not have the 'AWS Tools for PowerShell' installed or is running an old Version of the 'AWS Tools for PowerShell'
The EC2 Instance does not have the 'AWS SSM Agent' installed or is running an old Version of the 'AWS SSM Agent'
The Ec2Launch folder structure missing on the EC2 Instance
The EC2 Instance does not have an updated Version of the EC2Config
Traceback
"step": "aws/monitor/consistentinstancesnapshot", "source_account_id": "xxxxxxxx", "target_account_id": null, "resource_id": null, "is_success": false, "status_message": null, "status_code": "InvocationDoesNotExist", "started_at": "2023-04-27T18:30:24.000Z", "last_checked_at": null, "finished_at": "2023-04-27T18:30:24.000Z", "attempts": 1,
"source_account_name": "012345678912",
"body": "{\n \"id\": \"aaaaaaaa-1234-5678-aaaa-bbbbbbbbbbbb\",\n \"job_task_id\": \"xxxxx-eeeeeee-gggggg-wwwww-bbbbfff444445555\",\n \"job_id\": \"1111111111-2222-3333-4444-abcdefghijk\",\n \"depends_on_id\": \"qqqqqqqq-1234-tttt-4444-aaaaaabbbbbb\",\n \"seq\": 3,\n \"step\": \"aws/monitor/consistentinstancesnapshot\",\n \"source_account_id\": \"xxxxxxxx\",\n \"target_account_id\": null,\n \"resource_id\": null,\n \"is_success\": false,\n \"status_message\": null,\n \"status_code\": \"InvocationDoesNotExist\",\nResolution
To resolve this issue you need to install / upgrade all the AWS components on your EC2 instances(s).
Upgrade the 'AWS CLI':
*AWS CLI:
msiexec.exe /i https://awscli.amazonaws.com/AWSCLIV2.msiUpgrade the 'AWS Tools for PowerShell':
*AWS Tools for PowerShell:
Install-Module -Name AWSPowerShell
https://sdk-for-net.amazonwebservice...dSDKForNet.msiUpgrade the 'AWS SSM Agent' - Click Here
Install the latest version of EC2 Launch on your EC2 Instance.
You can find a step by step guide on how to Install the latest version of EC2Launch on the Amazon link below:
https://docs.aws.amazon.com/AWSEC2/latest/WindowsGuide/ec2launch-download.htmlInstall the latest version of EC2Config - Click Here
Reboot the EC2 Instance
Verification
To Verify if the AWS components are installed and up to date on the EC2 instance we recommend you to follow the steps below:
To check the Version of 'AWS CLI' you can run the command: aws --version
To check the Version of 'AWS Tools for PowerShell' you can run the command: Get-AWSPowerShellVersion
To check the Version of 'AWS SSM Agent' you can run the following command in PowerShell: Get-Service AmazonSSMAgent. More information here
To check the Version of EC2Launch you can run the command: & "C:\Program Files\Amazon\EC2Launch\EC2Launch.exe" version. More Information click here:
To check the Version of the EC2Config go to 'Programs and Features' in Windows and check the Version of the Program 'Ec2ConfigService'.