48 articles
Client Devices
Server and Client log files
How different OS modes affect backup on inSynch client?
FAQs on how inSync backs up Outlook PST files
inSync Configuration FAQs
inSync Client-Server Connectivity FAQs
inSync mobile app FAQs
Restore Check FAQs
Why does an inSync Server have multiple instances of inSyncWorker.exe?
SMTP FAQs
What is Backup Retention Policy? How is it implemented?
How different OS modes affect backup on inSync client?
Authentication failed: SAML Authentication seems to have timed out
Backup fails due to Windows profile corruption
Backup succeeds with errors or misses some files
Client backup fails with error “server is not reachable” when connected via Juniper VPN
Backup on Mac device fails with a cross mark in system tray
inSync Client asks for authentication credentials before restore
inSync Client displays rpc method not supported error on backup
Error while restoring data on client
inSync Client 5.9.9 fails to launch on Ubuntu with cannot mix incompatible Qt library error
inSync Client backs up My Documents folder from a network location
inSync Client returns the error message: Server not reachable
inSync Client fails to install with correct language even without any parameter set in IMD
inSync Client does not backup My Pictures, My Music, and My Videos folders
inSync Client fails to launch on a Mac device
Troubleshooting inSync Client installation failure during re-installation and upgrade
Troubleshoot file size too large error
inSync client stops backup of the encrypted files
Searching for files on devices
Unable to activate inSync Client even after entering correct server details
Unable to change inSync Share location
Troubleshooting slow shutdown of Windows 7 client machines
User Quota is exceeded
Unable to see inSync overlay icon on the files and folders under the inSync Share directory
Uninstalling inSync Client
How to back up from an external hard drive attached to a Mac?
How inSync uses VSS for device backup?
Configuring resources used for backup
How to configure inSync Client 5.9 and later to use Proxy Server settings
How to install inSync Client with auto-detect proxy settings during integrated mass deployment (IMD)?
How to perform a silent uninstall of inSync Client from a Windows device
How to view the number of users who have not activated any SaaS App or Endpoint Devices for their accounts on Druva Admin portal
How to disable Druva Password Policy from Druva Admin Console
How to back up and restore Microsoft Edge browser favorites or bookmarks using Druva inSync
How to configure inSync and SAML?
How to configure inSync GovCloud SSO for inSync users using Azure AD as IdP
How to configure Okta as an SSO method for inSync authentication?