❗ Important

Our Cloud services are being updated in stages. If you do not see the updates mentioned here yet, they will be available in your region soon. To know more, see Druva Cloud Upgrade Process.

April 04, 2026

Feature

Data Protection for Claude Desktop

Improving your Organization's data resilience starts with securing the tools your team uses most.
We are excited to announce the expansion of our endpoint protection capabilities to include the Claude Desktop application.

Administrators can now ensure that critical data generated within Claude are securely backed up and easily recoverable across Windows and macOS devices.

Key Capabilities

This update allows for the automated backup of essential Claude application directories. By including the dedicated Claude share within your existing Endpoint profiles, you can protect the following data types:

Workspaces & History: Full conversation history and user-defined prompts.
Project Data: Claude Code section tasks, projects, and Cowork tasks.
Customizations: User settings, skills, connectors, and chat memory.
Documentation: Saved notes and reference materials stored within the app.

Recovery Scenarios

The backed-up data can be seamlessly restored to maintain business continuity in the following situations:

Hardware Refresh: Migrating data when a user switches to a new device.
Software Maintenance: Reinstalling the application due to corruption or updates.
Data Loss Prevention: Recovering from accidental deletion or application-specific errors.

Configuration & Activation

This feature is currently available on request. To enable this capability, please contact your Account Manager or our Support team.

Customer Action
After activation, proceed to Endpoints Management Console, go to Profiles, locate and configure the Claude App folder.

For more information, see Protect Claude app data.

Here is a glimpse

Enhancement

Device Mapping Creation Timestamps

We have introduced enhanced visibility for device assignments within the Endpoints Management Console. Administrators can now view the exact date and time a device mapping was created, enabling more precise auditing and lifecycle tracking for user devices.

Key Improvements

Creation Timestamps: A new "Created On" column provides a granular record of when a device was mapped to a user.

Default Sorting: The device mapping list is now automatically sorted by creation date, displaying the latest mappings at the top for quicker access to recent additions.
Localized Visibility: To ensure operational accuracy, all displayed timestamps reflect the administrator's configured timezone.

To view these details, navigate to the Device Mappings section within the Endpoints console.

Benefits for Administrators

This update streamlines asset management by:

Providing a clear audit trail for compliance and security reporting.
Simplifying the identification of newly provisioned devices.
Reducing the time spent investigating device assignment history.

Customer action required: None.

For more information, see Manage Device Mappings.

Deprecation

End of Life (EoL) Announcement: Legacy Email Client Support

Effective April 4, 2026, our Endpoint data protection has ceased support for several legacy email client applications. These email clients have been deprecated by their respective vendors and no longer receive critical security or stability updates.

Affected Email Clients

Backup services are discontinued for the following applications:

Operating System	Unsupported Email Clients
Windows	Outlook Express, Lotus Notes
macOS	Outlook 2011, Postbox

Required Administrator Action

To maintain uninterrupted data protection for your users, you must transition your backup configurations to a supported email client.

Supported Email Clients

Windows: Microsoft Outlook, Mozilla Thunderbird
macOS: Microsoft Outlook, Apple Mail, Mozilla Thunderbird

Simplified Client Naming

To improve the user experience and reflect modern versioning, we have renamed the following options within the console:

Windows: "Outlook 2016/13/10/07 - Optimized for Performance" is now simply Outlook.
macOS: "Outlook 2016/2011" is now simply Outlook.

For more information, see documentation.

March 21, 2026

Enhancement

inSync Client v8.1.1 for Windows

inSync Client v8.1.1 is now available for Windows operating system and includes minor bug fixes.

Customer Action:

Whitelist all new Druva processes within your antivirus and Endpoints protection. For detailed information, see AV configuration for inSync Client 8.0.0
Ensure you have Auto-upgrade feature enabled.

📝 Note

The version is currently being released in phases as part of a gradual rollout plan and will be made available globally to all customers soon.

Revisions Details

Product	Details
v8.1.1	Windows: 8.1.1r111008

For upgrade instructions, see Upgrade inSync Client.

For details on prerequisites for installation, see hardware and software requirements.

For more details, contact Support.

March 14, 2026

Deprecation

End of Life of Legacy Endpoints Reports and Transition to Centralized Reporting

All Legacy Reports in the Druva Endpoints Console are now deprecated.
These reports have been replaced by our Centralized reporting capabilities at the Druva Cloud Platform level, which provide enhanced visibility, improved data accuracy, and a unified reporting experience.
To navigate to the centralized reports from the Druva Cloud Platform Console, go to the Left navigation menu > Reports.

Action Required: Subscribe to the Centralized Platform Reporting.

For more information, see End of Life for Legacy Reports.

March 10, 2026

Feature

inSync Client v8.0.0 for macOS

inSync Client v8.0.0 is now available for macOS. The version includes infrastructure and security enhancements and offers the following key benefits:

Advanced Encryption: The App utilizes the TLS 1.3 protocol that safeguards your data with modern, industry-standard security practices.
Enhanced Security: The App is compatible with OpenSSL 3.0 ensuring advanced stability and protection against modern security threats.

Customer Action

Whitelist all new Druva processes within your antivirus and Endpoints protection For detailed information, see AV configuration for inSync Client 8.0.0.
Ensure you have Auto-upgrade feature enabled.
After installation, both inSync Client and inSyncDataplane require Location access to manage network connections for backups (allow or block). To enable, navigate to: Settings -> Privacy & Security -> Location Services.

📝 Note

The version is currently being released in phases as part of a gradual rollout plan and will be made available globally to all customers soon.

Revisions Details

Product	Details
v8.0.0	macOS: 8.0.0r110959

For upgrade instructions, see Upgrade inSync Client.

For details on prerequisites for installation, see hardware and software requirements.

For more details, contact Support.

Enhancement

inSync Client v8.1.0 for Windows

inSync Client v8.1.0 is now available for Windows operating systems. The version includes security enhancements and offers the following key benefits:

Advanced Encryption: The App utilizes the TLS 1.3 protocol that safeguards your data with modern, industry-standard security practices.
Enhanced Security: The App is compatible with OpenSSL 3.0 ensuring advanced stability and protection against modern security threats.

Customer Action:

Whitelist all new Druva processes within your antivirus and Endpoints protection For detailed information, see AV configuration for inSync Client 8.0.0
Ensure you have Auto-upgrade feature enabled.

📝 Note

The version is currently being released in phases as part of a gradual rollout plan and will be made available globally to all customers soon.

Revisions Details

Product	Details
v8.1.0	Windows: 8.1.0r111007

For upgrade instructions, see Upgrade inSync Client.

For details on prerequisites for installation, see hardware and software requirements.

For more details, contact Support.

March 07, 2026

This release has minor bug fixes.

February 28, 2026

Fixed Issue

Issue	Description
INS-239300	Fixed an issue where restore jobs remained in a queued state for devices deleted by the 'Auto-delete inactive devices' configuration. These restore jobs will now be removed from live activities 30 days after the restore is triggered.

February 21, 2026

This release has minor bug fixes.

February 07, 2026

Enhancement

Monitor your storage usage with the Storage Consumption Report

The new Storage Consumption Report is now available to help you track your Druva Cloud storage usage. The report provides detailed insights of storage quote usage by each user and device, giving you better visibility to your storage consumption and helping you manage and reduce overall usage.

For more information, see Storage Consumption Report.

Enhancement

Get Alerts for Stalled Device Backups

You can now filter alerts and schedule email notifications for the Backup Stalled status directly from the Alerts page. This capability helps you quickly identify the stalled backups and take corrective action.

Customer Action: Configure alerts for the Backup Stalled status.

For more information, see Configure Alerts.

January 24, 2026

Enhancement

Control API Access with Read-Only Credentials

You can now create API credentials with the Cloud Admin Read Only role for the inSync Cloud APIs directly from the Druva Cloud Platform (DCP) console. The role is created specially for API credentials creation and is not available for regular Administrator creation.

This enhancement provides greater control over API access, especially for third-party integrations, by allowing users to view data without making changes and helping prevent accidental or unauthorized updates.

Here is a glimpse

For more information see, Create and Manage API Credentials.

Refreshed Audit Trails User Interface

The Audit Trails user interface has been redesigned to make tracking system activity smoother and more intuitive. This update introduces a refreshed layout focused on improved visibility and easier navigation.

Key benefits:

Font Update: The console font has been updated to improve readability and provide a more intuitive look and feel.
Separated Administrator and User Sections: Administrator and User audit trails are now organized into distinct sections, making it easier to identify activities and take appropriate actions.

Here is a glimpse

January 18, 2026

Enhancement

Monitor AD/LDAP Sync Jobs with Real-Time Status and Alerts

You can now monitor the real-time status of AD/LDAP synchronization jobs directly from the management console and receive targeted alerts for user sync issues.

This ensures user provisioning remains consistent and any configuration or connection issues are identified and resolved immediately.

Key Highlights

Real-Time Sync Status

The Last Sync Status displays the current user synchronization state based on the configured auto sync interval.

Here is a glimpse

New Proactive Alerts for AD/LDAP

AD Account Not Reachable: Triggered when the configured AD/LDAP Account host is unreachable due to network issues or server downtime.
Invalid AD mapping: Triggered if the configured Active Directory (AD) mapping is invalid, or if the specified destination Organizational Unit (OU) or group cannot be located or detected.

Customer Action Required: No

For more information on Alert settings, see Configure Alerts.

January 10, 2026

Enhancement

Enhanced inSync Web User Interface

The inSync Web user interface is now enhanced to provide streamlined user experience and visual appeal.

Here are the Key changes:

Font Update: The console font has been updated to improve readability and provide a more intuitive look and feel.

Workload icon refinements: workload icons have been redesigned for a cleaner , more visually appealing appearance while also improving clarity and context.

Here is a glimpse

For more information, see About the inSync Web interface.

January 03, 2026

Enhancement

Get backup inactivity alert settings for Profiles using API

You can now view the Backup inactivity period configured in the profile via List all profiles API (response field: notifyNoSync ).

This capability provides the flexibility to monitor the backup activities and generate alerts ensuring that users' data is consistently backed up.

For more information see, Developer portal.

December 27, 2025

Enhancement

Provision and manage users using UPN

You can now provision and manage users using the User Principal Name (UPN) directly from your Active Directory (AD) environment. Along with email-based attributes, UPN-based provisioning simplifies user management in Druva.

This feature is beneficial when provisioning users from multiple Active Directory environments, helping prevent conflicts caused by overlapping or inconsistent email attributes.

Customer Action: Contact Support to enable UPN-based user provisioning.

December 13, 2025

This release has minor bug fixes.

December 11, 2025

Feature

inSync Client v8.0.0 for Windows

inSync Client v8.0.0 is now available for Windows operating systems. The version includes infrastructure and security enhancements and offers the following key benefits:

Enhanced security structure: Ensures stronger protection and adherence to higher security standards.

Self-Healing & Resilient: Provides greater reliability by automatically detecting and recovering from a stuck or inconsistent state, ensuring uninterrupted backups with an enhanced stable experience.

Customer Action

Whitelist all new Druva processes within your antivirus and Endpoints protection For detailed information, see AV configuration for inSync Client 8.0.0.
Ensure you have Auto-upgrade feature enabled.

📝 Note

The version is currently being released in phases as part of a gradual rollout plan and will be made available globally to all customers soon.

For upgrade instructions, see Upgrade inSync Client.

For more details, contact Support.

December 06, 2025

Enhancement

Restrict Activation notifications during User Creation via API

You can now prevent users from receiving the activation notification while creating users in the Druva environment using the sendPasswordByEmail filed under Create new User API.

This enhancement provides administrators with complete control over user notification settings during the API-based provisioning process.

For more information, see Developer portal.

November 29, 2025

Feature

Data Governance: eDiscovery Download client v2.3.0 update for Cloud

An updated version of v2.3.0 for the eDiscovery Download client is now available with significant improvements.

These updates enhance the underlying build environment, strengthen the cryptographic foundations, and ensure robust and secure communication.

📝Note

Upgrade the eDiscovery Download client to version 2.3.0 only after all active download jobs on older clients (i.e., less than eDiscovery Download 2.3.0) have finished.

Customer Action Required: We recommend that all administrators update to the latest eDiscovery Download client version to take advantage of these crucial enhancements.

For more information, see: