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Security Advisory: Distrust of eMudhra Root and Intermediate Certificate Authorities

Advisory ID: Druva/DVSA-2026-001

Issue date: November 4, 2026

Advisory status: Interim

Version: 1.0

Overall severity: Medium

This advisory explains the eMudhra certificate authority issue, how Druva is responding, and the steps you can take to protect your systems, if any are needed.

Changelog

Date

Version

Description

November 4, 2026

1.0

Initial interim release

Summary

The Druva Security and Engineering teams have reviewed a recently disclosed security issue involving eMudhra, a certificate authority (CA) that issues the digital certificates browsers and operating systems use to verify websites and software. On October 17, 2026, a security researcher reported that eight intermediate CA certificates operated by eMudhra had private keys (P-384) that could be recovered, and according to public reports, researchers demonstrated control of those keys. Six were used to issue website (TLS) certificates and two were used to sign software. Anyone with these keys could create certificates that many systems would trust, allowing them to pose as a legitimate website or service. These certificates were widely trusted because they link back to eMudhra’s emSign ECC Root CA - G3 and were also cross-signed by Sectigo’s AAA Certificate Services root.

eMudhra has stated that it revoked the eight certificates. According to their published statements, Google, Mozilla, Apple, Microsoft, and the major Linux distributions have blocked them and are removing the related root certificates from their trust stores. According to eMudhra, none of the affected intermediates issued certificates, and eMudhra was not aware of any exploitation before the issue was disclosed.

Impact to Druva Customers

Druva does not use, issue, or present certificates from any of the affected eMudhra authorities, so Druva’s own certificates are not affected. As of the date of this advisory, Druva is not aware of any malicious use of this issue affecting Druva customers.

This issue concerns inbound trust: which certificate authorities Druva Endpoints and Druva Enterprise Workloads components accept when they connect to Druva Cloud. It does not involve any certificate that Druva issues. However, certain customer-deployed components that trust the affected certificate authorities are in scope, as described below. Some of these components run on hosts and appliances in your environment and partly rely on the operating system’s list of trusted certificates. The guidance below applies to those components.

What you need to do

If you don’t run Druva Endpoints or Druva Enterprise Workloads components in your own environment, you don’t need to take any action. Druva manages the trust configuration of its cloud services directly.

If you do run any of the components listed below on hosts or appliances in your environment, actions required depend on the component.

  1. Hosts running Druva Endpoints or Druva Enterprise Workloads components: We recommend applying your operating system vendor's ca-certificates update. Most of these components are not affected (see the table below), but this update keeps the host’s list of trusted certificates current.

    1. Windows OS: Systems that receive Microsoft’s automatic certificate updates already have this change. Offline or policy-restricted systems need a manual update.

    2. macOS: Follow Apple’s advisory to remove compromised root certificates.

    3. Linux OS: Follow your distribution's advisory, such as Ubuntu, Debian, or Red Hat.

  2. Druva Enterprise Workloads appliances: Apply the workaround below to update the certificates in the appliance's operating system. The Enterprise Workloads software inside the appliance is not affected, so for most appliances the workaround addresses the issue. The AWS Proxy and VMware backup proxy appliances also need an updated release, listed below.
    ​
    ​Components receiving an updated release: Install the updated release for your component as soon as it's available. The affected components and target timing are listed below.

Updated releases for these components are in progress, and this advisory will be updated as they become available.

Product status

The tables below show which components are not affected, which appliances the workaround applies to, and which components will receive an updated release.

Components not affected

The Druva software in these components is not affected, so no upgrade is needed. As a best practice, we still recommend applying your operating system vendor’s ca-certificates update. This is intended to remove the affected certificate authorities from the host itself and may help protect any other connections on that host that rely on the operating system’s list of trusted certificates.

Additionally, we recommend keeping Druva components, agents, and proxies updated to the latest supported versions as part of regular maintenance and security hygiene.

Product

Component

Platform

Druva Enterprise Workloads

File Server Agent

Windows 64-bit, Linux

Druva Enterprise Workloads

NAS

Windows 64-bit, Linux

Druva Enterprise Workloads

MS-SQL

Windows 64-bit

Druva Enterprise Workloads

Hyper-V

Windows 64-bit

Druva Enterprise Workloads

Hyper-V FLR Proxy (RPM)

Linux

Druva Enterprise Workloads

Oracle Direct to Cloud

Linux

Druva Enterprise Workloads

Oracle Phoenix Backup Store (Debian package)

Linux

Druva Enterprise Workloads

SAP HANA

Linux

Druva Enterprise Workloads

Druva Proxy Deployer

Windows, Mac

Druva Enterprise Workloads

Nutanix AHV (Debian package for Backup Proxy upgrade)

Linux

Druva Enterprise Workloads

Hybrid Workloads Common Installer

Windows, Linux

Druva Enterprise Workloads

Linux TurboTier (Debian)

Linux

Druva Enterprise Workloads

Proxmox Backup Proxy (Debian)

Linux

Druva Enterprise Workloads

OpenStack Backup Proxy (Debian)

Linux

Druva Endpoints

AD/LDAP Connector

Windows

Druva Endpoints

eDiscovery download client (v2.3.0 and later)

Windows, macOS

Older eDiscovery Download Client versions

Versions older than v2.3.0 are affected by this issue. These versions were deprecated in September 2026, are no longer supported, and won’t receive an updated release. Customers on an older version should upgrade to eDiscovery Client v2.4.0 or later as soon as possible.

Components receiving an updated release

Druva is preparing updated versions of these components. Target timing is shown below (target dates are estimates, not commitments, and may change), and fixed version numbers will be added as each release becomes available.


For the AWS Proxy and the VMware backup proxy appliances, apply the appliance workaround now, then install the updated release when it's available. Together, the two address the issue.

Product

Component

Platform

Affected versions

Fixed version

Druva Endpoints

inSync Client

Windows, macOS

8.1.6 and earlier

Windows - 8.1.8r111038

Mac - 8.1.8r110997

Druva Endpoints

inSync Client

Ubuntu, RHEL

5.9.5 and earlier

8.1.2r100989

Druva Endpoints and SaaS Apps

Microsoft Active Directory Backup Agent

Windows

2.0.0 and earlier

2.0.0::r1105917

Druva Enterprise Workloads

VMware Backup Proxy for vCenter (Ubuntu)

Appliance

7.1.2::r1076666 and earlier

Fixed release due November 2026

Druva Enterprise Workloads

VMware Backup Proxy for standalone ESXi (Ubuntu)

Appliance

7.1.2::r1076666 and earlier

Fixed release due November 2026

Druva Enterprise Workloads

VMware Backup Proxy (DEB package)

Linux

7.1.2::r1076666 and earlier

Fixed release due November 2026

Druva Enterprise Workloads

VMware Backup Proxy (RPM for upgrade)

Linux

6.3.2 and earlier

Customer needs to upgrade to Ubuntu based proxy

Druva Enterprise Workloads

AWS Proxy (DEB for DRaaS Proxy upgrade)

AMI

7.0.3::r1087976 and earlier

Fixed release due November 2026

Workaround for Druva Enterprise Workloads appliances

The Enterprise Workloads software on the appliances below is not affected.

The affected certificate authorities are only in the appliance’s operating system certificate list, and the workaround removes them.

For most appliances, applying the workaround addresses the issue, and no further action is needed. The AWS Proxy also needs an updated release, listed above.

In December 2026, Druva will publish refreshed appliance images that include the updated certificates. These are for new deployments only. You don’t need to redeploy appliances you’ve already updated with the workaround.

Component

Image type

Hyper-V FLR Proxy

VHD (zip)

Oracle Phoenix Backup Store

OVA

Nutanix AHV Backup Proxy

Appliance

Linux TurboTier

OVA, QCOW2

Proxmox Backup Proxy

OVA

OpenStack Backup Proxy

QCOW2

AWS Proxy (also needs an updated release)

AMI

VMware Backup Proxy for vCenter (Ubuntu) (also needs an updated release)

Appliance

VMware Backup Proxy for standalone ESXi (Ubuntu) (also needs an updated release)

Appliance

CloudCache

OVA

To apply the workaround, run the following on each appliance, then restart the Druva services:

  1. sudo apt-get update

  2. sudo apt-get --only-upgrade install ca-certificates

Download and upgrade

Druva recommends applying the updates as they become available.

  • inSync Client, AD/LDAP Connector, and Microsoft Active Directory Backup Agent: Download from https://downloads.druva.com/insync/.


    For instructions, see Upgrade the inSync Client in Druva documentation.

  • Druva Enterprise Workloads agents, backup proxies, and appliance images: Download from https://downloads.druva.com/phoenix.


    For appliance redeployment instructions, see the deployment guide for your workload on Help Portal.

Additional details

For more background on the issue and how platform vendors have responded:

Where can I get help?

If you have questions or would like help with any of these steps, contact Druva Support through your existing channels. We're here to help.

This advisory is provided "as is" based on the information currently available without warranty of any kind, express or implied, and does not create any obligation or modify the terms of any agreement between Druva and its customers. Customers remain responsible for evaluating and testing any recommended actions in their own environments. Druva may update it as more information becomes available.

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