Overview
As organizations integrate AI into their daily workflows, the data generated within AI tools—like conversation history, project context, and custom skills becomes critical intellectual assets. Druva provides automated, policy-driven backup for the Claude Desktop application, ensuring developers, and business users can recover their AI-powered work instantly.
Why Protect Claude Data?
Claude Desktop stores diverse and critical intellectual assets locally. Protecting these components from custom configurations and collaborative workspaces to development environments is essential for maintaining business continuity, fostering collaboration, and ensuring uninterrupted workflows during:
Device Replacement: Seamlessly migrating personalized Skills, Plugins, and Connectors and application settings to new device.
Development Workflow Continuity: Preserving Claude Code Sessions, Routines, and Projects Metadata to revert unintended local changes or recover from environment failures without losing development progress.
Collaboration Persistence: Safeguarding Cowork Projects, Artifacts, and Extensions to ensure team context and shared resources remain available despite application corruption.
Accidental Deletion & Data Loss: Instantly restoring specific Tasks, Scheduled Tasks, or project files that were inadvertently removed from the user device.
What is Backed Up?
The Claude Desktop backup configuration protects the following application components for both Windows and macOS:
📝 Note
Druva backs up the locally installed Claude Desktop application data associated with these components on supported Windows and macOS user devices. Availability of specific components may vary depending on the Claude Desktop App version and enabled features.
Backup Category | Component | Description |
Configuration
| Skills | Custom instructions, capabilities, and reusable behaviors configured by users to tailor Claude for specific tasks and workflows. |
| Plugins | Installed plugin configurations and associated settings that extend Claude Desktop Desktop functionality. |
| Connectors | Connection settings and configurations that allow Claude to integrate with external services, repositories, or business applications. |
Cowork | Settings | User preferences and application-level settings, including interface and behavioral configurations. |
| Memory | User-specific memory and contextual information maintained by Claude to provide continuity and personalized interactions. |
| Tasks | User-created tasks, action items, and workflow-related activities tracked within Claude. |
| Scheduled Tasks | Tasks configured to run or trigger automatically at predefined times or intervals. |
| Artifacts | Files, documents, code snippets, reports, and other content generated or saved within Claude. |
| Projects | Project workspaces that group related conversations, files, instructions, and generated content into a single collaborative context. |
| Extensions | Extension configurations and locally stored data that enhance or customize Claude Desktop functionality. |
Code
| Sessions | Active and historical coding sessions, including coding context, interaction history, and workspace state associated with Claude Code. |
| Routines | Reusable coding workflows, automation sequences, and predefined operational processes configured within Claude Code. |
| Settings | Claude Code-specific preferences and configuration settings that define the coding environment and user experience. |
| Projects Metadata | Project-specific metadata such as project configuration, structure, preferences, and associated contextual information required to preserve the project state. |
📝 Note
Claude Chats are not included in this backup configuration and cannot be backed up or restored.
How Claude Desktop App Protection works
Claude Desktop Protection automatically safeguards supported Claude application components based on the backup policy configured by your administrator. Once enabled, backups run automatically according to the defined schedule, eliminating the need for manual intervention. Protected data is securely captured and retained, allowing users to restore individual components whenever recovery is needed.
Automatic Detection - When Claude Desktop Protection is enabled, supported Claude Desktop application components are automatically identified and prepared for protection. No manual selection is required from the end user.
Scheduled backup - Claude Protection backs up Claude-related files according to the configured backup schedule, consistent with standard inSync endpoint backup behavior.
Restore - Administrators and users can restore AI-modified or accidentally deleted content using the Granular Restore Wizard.
Configure Claude Data Protection
Administrators enable Claude backup at the Profile level. Once configured, Druva automatically detects the Claude Desktop directories and initiates backups based on the profile schedule.
Prerequisites
Ensure users have the Claude Desktop App or Claude CLI on their devices. (Web-browser data is not stored locally and cannot be backed up).
Contact support to enable the Claude Backup configuration in the Endpoints console under profiles section.
Procedure
To configure Claude App data backup:
From the Endpoints console, go to Profiles option on the top navigation menu.
Select the profile for which you want to configure Claude App folders for backup.
Go to the Edit option at the top right, and click the Endpoints tab from the dropdown. The Edit Profile window appears.
Under the Laptop/Desktop tab, click the preferred operating system platform for which you want to configure the backup folders. For example, if you want to configure backup folders for Windows, click the Windows tab.
Select the Claude folders option on the left that you want to back up and click Save.
Claude Desktop FAQ
How often are backups taken?
Backup frequency depends on your configured schedule. You can customize the frequency to meet your needs.
How long are backups retained?
Retention period is the length of time backups are kept before automatic deletion. Retention depends on your configured policy.
Can I exclude specific data from backups?
No, the components are predefined and cannot be excluded from backup
Can I run a backup manually?
Yes. On-demand backup lets you create a backup immediately without waiting for the scheduled backup time.
Can I restore individual items or only full backups?
You can restore individual items or complete backups. The selective restore option lets you browse backup contents. You can then choose specific items to recover.
See Restore Claude Desktop Data from Backup for step-by-step instructions.