❗ Important

Our Cloud services are being updated in stages. If you do not see the updates mentioned here yet, they will be available in your region soon. To know more, see Druva Cloud Upgrade Process.

You can now authorize creation of the encryption key in your preferred Azure Region, as part of onboarding an Azure subscription. Define a Secondary Region as well, which will be used to create the Key Vault and Resource Group, if the Primary Region is unavailable. For more information, see Register Azure Subscriptions.

Customer action required: None.

This release brings in infrastructural changes to the Hyper-V agent. The upgraded agent includes updates to Druva’s service name, logs location, and configuration file location.

Customer action required:

If you have firewall rules in your environment, you must allow Druva and S3 URLs/IPs.

With this update, servers registered with the Enterprise Workloads agents for multiple workloads now maintain consistent names across all workloads. Any changes made to the server name on one page will be seamlessly propagated to all related pages. This enhancement simplifies server management and ensures coherence across multiple workloads. Currently, this enhancement applies to the following workloads: File Server, MS SQL Server, and NAS.

Customer action required: Upgrade the agent to version 7.0.0-455423.

📝 Note: After upgrading the agent to version 7.0.0-445423, to re-register a device with multiple workloads deployed on it you will need to regenerate activation tokens. Previously generated activation tokens for re-registration will automatically expire.

You can now upgrade multiple Enterprise Workloads agents/proxies, for your workloads, to the latest versions in one click, from the Management console.
You can upgrade multiple agents or proxies:

📝 Note: This update is currently available for VMware, FS, NAS, MS SQL, and Hyper-V only.

Customer action required: None.
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❗ Important

The new agents and proxies for Enterprise Workloads will be available for download latest by the next Monday in all the supported AWS regions.

While you experience the speed and power of Druva’s 100% SaaS cloud-first data protection platform, we are committed to ensuring that your entire journey with us is as seamless as possible. So, here’s introducing the Druva help center; a self-serve-first help experience that offers quick access to assistance whenever you need it. The new help center functions as the primary repository for all information, delivering a significantly more personalized and contextual experience when accessed through the product console.

Here’s a look at what’s new and what’s changed:

Customer action required: We have ensured that the transition to help.druva.com is seamless for you. We recommend that you update your bookmarks, and ensure you're using the latest agent versions for Hybrid Workloads.

Go ahead and explore the enhanced experience or learn more.

You can now access Alerts generated for your protected Azure virtual machines right from your Enterprise Workloads Dashboard. Alerts are triggered in response to exceptions or potential issues that require your attention. Resolve critical alerts promptly to mitigate any impact on backup or restore operations.

For more information, see Alerts for Azure Virtual Machines.

Customer action required: None.

With the Restore Activity Report, you get a comprehensive view of all restore operations on Azure VM backups within your organization. You can now view the status of Azure restore jobs within your environment and subscribe to reports for periodic insights. The report provides a view of each restore job status by resource, enabling administrators to analyze potential issues and initiate corrective actions.

For more information, see Restore Activity Report.

Customer action required: None.

This release brings in infrastructural changes to the File Server agent. The upgraded agent includes updates to Druva’s service name, logs location, and configuration file location.

Customer action required

With the newly added response parameter, scheduleTime, you can now sort the jobs based on the time the job is created or scheduled. This parameter is added to the following File Server APIs:

For more information, see API reference documentation on the Druva developer portal.

Customer action required: None.

This release brings in infrastructural changes to the NAS agent. The upgraded agent includes updates to Druva’s service name, logs location, and configuration file location.

Customer action required

The Oracle DTC agent is now upgraded for enhanced performance. With this upgrade, the log and configuration file locations are changed. For more information, see Prerequisites for Oracle servers.

Customer action required: Upgrade the agent to version 7.0.0-445402.

To ensure enhanced security, you can now use your own signed SSL certificates that are verified over a TLS connection. This secures communication between an Enterprise Workloads agent on multiple nodes and between components on the same server. For more information, see Enhance security with a signed SSL certificate.

Customer action required: Upgrade agent to version 7.0.0-445402.

With this update, we are now adopting the TLS1.2 package. Upgrade your agent to avoid facing any vulnerabilities that have been reported against Secure Sockets Layer (SSL) and earlier versions of Transport Layer Security (TLS).

Customer action required:

Druva now offers the Credit Consumption by Backup Set Report, which empowers you with a monthly view of the estimated credit and storage consumptions for each backup set in your organization. This report allows you to make informed decisions to optimize costs and resource utilization within each department. The default view for the report is of the current month and the preceding three months.

For more information, see Credit Consumption by Backup Set Report.

Customer action required: None.

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❗ Important

The new agents and proxies for Enterprise Workloads will be available for download latest by the next Monday in all the supported AWS regions.

Data Lock prevents modification, deletion, or tampering of business-critical data. Once enabled at the policy level, Data Lock ensures that the retention for immutable backup sets cannot be altered, thus safeguarding critical data from a rogue administrator or threats owing to compromised credentials.

For more information, see Enable Data Lock. Have more questions? Refer to the Data Lock FAQs.

The Backup Activity Report offers a comprehensive view of all backup operations performed on Azure virtual machines configured within your organization.

You can now view the status of Azure backups within your environment and subscribe to reports for periodic insights. The report provides a view of backup job status by resource, enabling administrators to analyze potential backup issues and initiate corrective actions.

For more information, see Backup Activity Report.

This release brings in infrastructural changes to VMware backup proxy. The upgraded proxy includes updates to Druva’s service name, log locations, and configuration file location.

Customer action required:

Starting March 18, 2024, you can protect MySQL and PostgreSQL databases hosted on VMware in a simple, intuitive, and automated way. The Enterprise Workloads data protection solution enables you to protect both clustered and standalone MySQL databases, as well as standalone PostgreSQL databases.

Leverage the VMware Tools utility to execute custom pre-post backup scripts, ensuring application-consistent VM snapshots. For more information, refer to the MySQL database backup and PostgreSQL database backup articles.

Customer action required: None.

You can now restore your standalone database to an alternate server using an ASM location by passing custom parameters from the console. For more information, see Restore database to an alternate server.

Customer action required: Upgrade Oracle agent to version 6.1.3-466835.

We have released an upgraded Enterprise Workloads agent aimed at improving your data protection experience. The enhanced agent collects telemetry data including network, compute, and disk IO metrics from the protected servers and virtual machines. This data is used to optimize Cloud Services performances and provide you with better user experience and enhanced services. This support is made available for VMware workloads with the March 18, 2024 release. The agent support will be extended to other workloads in the subsequent releases.

Customer action required: To leverage the benefits of this agent, you must upgrade your VMware backup proxy to the version released on March 18, 2024.

❗ Important

The new agents and proxies for Enterprise Workloads will be available for download latest by the next Monday in all the supported AWS regions.

Earlier, an upgraded database would be discovered as a new rather than an upgraded one, resulting in the failure of scheduled backups on the existing database. With the new database upgrade support, when the database is upgraded, it is correctly discovered as an upgraded one, and the scheduled backups are executed seamlessly.

Customer action required:

After upgrading the database, perform the following actions:

For more information, see Considerations.

❗ Important

The new agents and proxies for Enterprise Workloads will be available for download latest by the next Monday in all the supported AWS regions.

You can list all snapshots for a specific backup set using the List all snapshots API. For more information, see API reference documentation on the Druva developer portal.

Customer action required: None.

Druva has discontinued support for the Smart Scan feature for NAS workloads. The existing Advanced Smart Scan mechanism will be triggered automatically to perform the file system scan.

Customer action required: Upgrade the agent to version 6.3.1 and later.

The following NAS APIs are undergoing some changes and hence, are temporarily removed. The updated APIs will be published in the upcoming release.

Customer action required: None.

❗ Important

The new agents and proxies for Enterprise Workloads will be available for download latest by the next Monday in all the supported AWS regions.

Starting January 22, 2024, Druva will discontinue support for the Smart Scan feature for NAS workloads. The existing Advanced Smart Scan mechanism will be triggered automatically to perform the file system scan.

Customer action required: You'll need to upgrade your agent to version 6.3.3 to use Advanced Smart Scan.