License Editions: For license details, see Plans & Pricing.
Overview
As a Cloud administrator, you can schedule either;
Schedule Automatic Backup, or
Manual backup of Copilot Chat data
Backup Limitations
Copilot meeting insights and meeting transcripts are not supported.
Copilot actions in Word, Excel, or PowerPoint are not supported.
Agents built using Copilot Studio are not supported.
1. Schedule Automatic Backup
📝 Note: Cloud Platform requires access to the data encryption key (ekey) to initiate the scheduled backup of any Microsoft 365 copilot chat data. Scheduled backup fails in the absence of ekey. The ekey is used to encrypt the user data when it is being backed up to the Cloud platform. This is part of the digital envelope encryption process that Druva strictly adheres to. Druva does not store ekey of the users and has no access to the data. Use any one of the following methods to get the user data encryption key(ekey):
To schedule an automatic backup of Microsoft 365 Copilot Chat data, you must specify the backup settings in an existing profile or in a new profile; See, Configure Druva to protect Microsoft 365 Copilot Chat data.
Cloud Platform will automatically start backing up the user's Copilot Chat data as per the backup schedule that is defined for a profile with SaaS Apps enabled.
The following policies, which are defined for a SaaS Apps enabled profile, will be applicable to Microsoft 365 Copilot chat backup data.
Backup policy for SaaS Apps data: The backup policy defines how frequently you want inSync to backup SaaS Apps data. For more information, see Define the backup interval for SaaS Apps.
Backup retention policy for SaaS Apps data: The backup retention policy defines how long inSync will retain the backed up data in storage. For more information, see Configure the backup retention policy.
User data privacy policy for SaaS Apps data: The user data privacy policy defines who can access user data across your organization. For a profile, SaaS Apps and devices are governed by the same data privacy policy. For more information, see Configure the user data privacy policy
2. Manual Backup
As a Cloud administrator, you can start an unscheduled backup of Microsoft 365 Copilot Chat data as and when necessary. You can perform an on-demand or manual backup using the following procedure:
Procedure
Sign in to Cloud Platform Console and navigate to Microsoft 365.
On the left-hand panel, click Copilot Chat.
Select the user name you want to backup. Click Backup Now to initiate a backup. Alternatively, you can use the search box to search for a specific user.
On the confirmation window click Yes to trigger the backup.