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Overview
As an administrator, you can define the time interval between two consecutive backups that are triggered automatically from user devices. For example, if you define the backup interval to be 4 hours, inSync triggers the backup from a user device 4 hours after completing the previous backup. The device must be switched on and connected to inSync Master through WAN for the backup to start. If the device is not connected to inSync Master, inSync resumes backups at the next interval when inSync is connected to inSync Master.
For Microsoft 365 or Google Workspace, you can define the frequency of backups that are automatically triggered. You can specify how many times inSync should trigger automatic backups in a day or a week.
Each backup is triggered automatically irrespective of whether the previous backup is successful or failed. The backup snapshots are generated based on the defined backup interval. For example, the ‘thrice a day’ interval generates three snapshots; however, you may have only one or no snapshots in case of throttling issues due to Microsoft's backend throttling policies.
📝 Note
You can manage the backup interval and backup schedule for Endpoints or Microsoft 365 or Google Workspace through profiles. You cannot do this on an individual user level.
The device that is associated with a SaaS Apps account must be switched on and connected to inSync Cloud to trigger scheduled automatic backups. If the device is not connected to inSync Cloud, the Ad/LDAP Connector should be in the Connected state to trigger scheduled automatic backups.
📝 Note
You can configure backup operations to be as frequent as every 5 minutes. However, even if you configure the inSync Client to perform backup operations every 5 minutes, the inSync Client backs up files that are greater than 128 MB only once every 20 minutes.
About the backup schedule for user devices
As an administrator, you can define the backup schedule for devices in your organization. You can control this functionality through profiles. You cannot do this at an individual user level.
The backup schedule defines the time period when inSync backs up or does not back up data from user devices. There are two types of backup schedule:
Preferred Backup Window: This defines the time period when inSync can back up data from user devices every day. Scheduled backups will be triggered from user devices every day. Any backup triggered during this period will continue till completion, even if it is past the end time. If you do not want any restriction on triggering a scheduled backup, type the same start time and end time.
Black out Window: This defines the time period when inSync must not trigger any scheduled backups. This restriction is not applicable for user triggered backups and administrator triggered backups. If you do not want to set this restriction, type the same start time and end time.
📝 Note
By default, Backup schedule settings act according to user time zone. For example, if the inSync Master timezone is New York (EDT) and the Preferred BackupWindow time is set to start at 8:00 A.M., backups will start when it is 8:00 AM for user devices in Los Angeles (PDT).
It is currently not possible to configure backup schedules based on specific days of the week. For example, excluding weekends from the backup schedule is not supported.
Define the backup schedule for devices
To define the backup schedule:
On the Endpoints dashboard, go to Profiles.
Select the profile for which you want to configure folders for backup.
Go to the Edit option at the top right, and click the Endpoints tab from the dropdown. The Edit Profile window appears.
Under the Backup Schedule & Retentions tab, go to the Laptops/Desktop section.
In the Preferred Backup Window list, select the start time and end time to back up data from user devices every day. If you do not want any restriction on triggering a scheduled backup, type the same start time and end time.
In the Blackout Window list, select the time when you do not want to trigger any scheduled backups. If you do not want to set this restriction, type the same start time and end time.
Click Save.
To define the backup schedule:
On the Endpoints dashboard, go to Profiles.
Select the profile for which you want to configure folders for backup.
Go to the Edit option at the top right, and click the Endpoints tab from the dropdown. The Edit Profile window appears.
Under the Backup Schedule & Retentions tab, go to the Laptops/Desktop section.
In the Preferred Backup Window list, select the start time and end time to back up data from user devices every day. If you do not want any restriction on triggering a scheduled backup, type the same start time and end time.
In the Blackout Window list, select the time when you do not want to trigger any scheduled backups. If you do not want to set this restriction, type the same start time and end time and click Save.
Define the backup interval for Microsoft 365 & Google Workspace
To define the backup interval:
On the Microsoft 365/ Google Workspace dashboard, go to Profiles.
Click the profile for which you want to define the backup interval.
Click the Edit button at the top right, and select SaaS Apps to update the required profile.
Click Backup Schedule and Retention.
In the Backup every list, select the frequency of scheduled automatic backups from SaaS Apps and click Save.