October 24, 2026
Enhancement
UI Update: Refreshed Alerts Page for Endpoints and SaaS Apps
The Alerts interface is now enhanced to provide streamlined user experience and visual appeal.
Here are the Key changes:
Font Update: The console font has been updated to improve readability and provide a more intuitive look and feel.
Workload icon refinements: workload icons have been redesigned for a cleaner , more visually appealing appearance while also improving clarity and context.
Here is a glimpse
Enhancement
Enhanced Role-Based Access Control (RBAC) for API Credentials
We are introducing granular role-based access control (RBAC) for API credentials used with Druva public APIs. This update enables administrators to assign specific predefined or custom roles to credentials, facilitating the principle of least privilege for all third-party integrations.
Key Enhancements
Expanded Role Mapping: API credential authorization is no longer restricted to Cloud Admin or Cloud Admin (Read Only) roles. Credentials can now be mapped to any predefined role, such as Profile Administrator or Legal Administrator as well as custom roles. This ensures integrations only access the specific data required for their function.
Granular Permission Selection: We have updated the Druva Cloud Platform to support the selection of individual, standalone permissions when configuring roles. Administrators can now independently assign rights such as view users, view storages, view profiles, and view restores for more precise control.
Dynamic Permission Updates: If you need to modify the access rights for an existing integration, you can simply update the permissions of the assigned role. This eliminates the need to recreate API credentials; permissions take effect immediately upon the application refreshing its access token.
Comparison of Credential Authorization
Feature | Previous Capability | Current Capability |
Role Support | Restricted to Cloud Admin roles | Supports all Predefined and Custom roles |
Permission Scope | Broad, predefined sets | Granular, individual permission selection |
Customer action
We recommend reviewing existing integrations to ensure API credentials are mapped to roles with the minimum necessary permissions. If you change a role assigned to an active integration, ensure the client application refreshes its access token to apply the updated permission set.
For detailed implementation steps, please refer to our documentation on Creating and Managing API Credentials, and Predefined Roles and Rights.
June 28, 2025
Data Governance
eDiscovery Download client v2.1.0 update for Cloud
An updated version of v2.1.0 for the eDiscovery Download Client is now available with minor enhancements.
Customer Action Required: If the eDiscovery Download Client is disconnected, you should upgrade to the latest eDiscovery Download Client v2.1.0 from the Downloads page.
❗Important
To access and download eDiscovery Download Client v.2.1.0, ensure that the http://downloads.druva.com/ is whitelisted in your firewall or network security settings.
For more information, see:
eDiscovery Download client v2.0.9 update for Cloud
An updated v2.0.9 for eDiscovery Download Client is now available with minor enhancements.
Customer Action Required: If the eDiscovery Download Client is disconnected, it is recommended that you upgrade to the latest eDiscovery Download Client v2.0.9 from the Downloads page.
For more information, see:
Known Issue
Issue | Description |
INS-202881 | Some large Google Slides or PowerPoint (.PPTX) files stored in Google Drive may fail to download during backup due to a known limitation in Google's infrastructure, causing them to be skipped during Druva's backup process. Google recommends splitting these large files (>400 MB) into smaller parts or converting them to PDF or another suitable format as a workaround. |
INS-182239 | When a single event is deleted from a recurring series in Google Calendar and an in-place restore is performed for the entire series, the deleted event is not recreated. |
INS-182780 | Birthday and Task calendars from Google Workspace are not backed up. |
Fixed Issue
Issue | Description |
REAL-51341 | We have fixed the issue of Sensitive Data Violation emails being sent to all the users, including those who had no violations. Hence, as part of the fix, the Sensitive Data Violation email will now be sent to only non-compliant users with more than or equal to one violation. |
March 22, 2025
Feature
Enhanced Restore Options for Calendar
Our enhanced backup and restore capabilities enable you to recover full and granular Google Workspace calendar data. You can easily restore selective events or entire calendars, ensuring minimal disruptions to your business operations.
For more information, see How to restore Google Workspace data?
Data Governance
Enhancement
New filter type added to API for Legal Hold Policy
When using the List Legal Hold Policies v4 API, you can now also search for a Legal Hold policy by specifying the legalHoldTypeIds filter. For more information, see Legal Hold APIs v4.
Enhanced Whitelist capability: Regular Expression support
The Whitelist feature now supports Regular Expression (regex) in addition to the standard Keyword type.
This enhancement allows administrators to create more flexible and accurate whitelisting rules, reducing false positives.
Now, when adding keywords to your Whitelist, you can choose between the existing Keyword type and the new Regular Expression type.
For more information, see Adding Keywords to Whitelist.
Enhanced Data Security: User-Level Download Controls
User-level downloads for SaaS applications in the User Portal can now be globally restricted. This feature covers all formats, including Archive and MDS. When enabled, the download option will be disabled for users, thereby enhancing data security and ensuring compliance.
📝Note:
This feature requires both Endpoints license and either Microsoft 365 or Google Workspace license. Customers with only an Endpoint license cannot access this functionality. For more information, see Download data using the inSync Web.
October 19, 2024
Feature
Enterprise Key Management for Google Workspace
With Enterprise Key Management, you can use keys generated from your AWS Key Management Service (KMS) account to encrypt and decrypt the data backed up by Druva inSync. This new feature adds an extra layer of encryption beyond Druva's default backup encryption, giving you more control over your data security.
Key benefits:
Use your AWS KMS-generated keys to protect Druva inSync backups
You have ownership of the encryption and decryption key, enabling your full control to revoke it anytime.
Druva will not store the key and the key will be requested when needed.
For more information, see Enterprise Key Management for Druva Cloud Protection
Customer action required
Enterprise Key Management is available on request. To enable this feature for your account, contact Support.