Troubleshooting - Druva Cloud Platform
25 articles
- Unable to reset the password for Druva Console account
- Druva administrator console session terminates after inactivity
- Product administrator password reset fails with session expired error
- SSO login error “The signed in user is not assigned to the role for the application”( Azure as an IDP)
- Troubleshoot error 403 Access Denied Error when accessing DCP console
- Where will I find metadata details to configure Druva SSO in any IdP
- Unable to create an Admin account in Druva Console
- After Updating the SSO Certificate, Admins are unable to login to Druva Console
- Users are not getting auto provisioned when using SCIMUsers are not getting auto provisioned when using SCIM
- Mass Deployment option is not visible on the inSync admin consoleThe Mass Deployment option not visible on the inSync admin console
- What happens to my data and access when my Druva inSync subscription ends?
- While generating the authentication token fails with the following error: Origin or Referer not trustedWhile generating the authentication token fails with the following error: Origin or Referer not trusted
- Troubleshooting error - Invalid email-id/username or password. (#10000005f)Troubleshooting error - Invalid email-id/username or password. (#10000005f)
- Why is the Backup Data Distribution Dashboard Not Visible on the Portal?Why is the Backup Data Distribution Dashboard Not Visible on the Portal?
- Auto-Preserve Behavior change when changing Provisioning from Google Workspace to Entra IDAuto-Preserve Behavior change when changing Provisioning from Google Workspace to Entra ID
- Druva Cloud Platform Backups: Understanding Irregular Daily Snapshots and Missing Days
- Users encountered failures when making API calls to create an administrator using the Druva Cloud Platform API.Users encountered failures when making API calls to create an administrator using the Druva Cloud Platform API.
- Reports are sent to previous Admins who are not present in Druva.Reports are sent to previous Admins who are not present in Druva.
- inSync AD Connector registration fails with “Failed to activate device. Failure in creating Device: Device Already Exists”inSync AD Connector registration fails with “Failed to activate device. Failure in creating Device: Device Already Exists”
- Admin unable to login to Druva console with error 'Product is not licensed.'
- Downloaded files are not getting unzipped.Downloaded files are not getting unzipped.
- Endpoint | FAQ | Device-ReplacementEndpoint | FAQ | Device-Replacement
- How to change the hostname for AD ConnectorHow to change the hostname for AD Connector
- Why Does the Druva Console Show a Larger Backup Size Compared to Restored Data?Why Does the Druva Console Show a Larger Backup Size Compared to Restored Data?
- Missing Users Import Due to Null UserType AttributeMissing Users Import Due to Null UserType Attribute