Following article highlights how your backed up data\console is accessible during the different lifecycle of your inSync subscription.
For Endpoints -
License Status for inSync can be -
Active
Expired / Suspended
Deleted
Observations related to impact of License status for inSync - Endpoints -
Endpoints License Status ➜ | Active | Expired or Suspended | Deleted |
Actions performed in inSync |
|
|
|
Administrator login | Yes | Yes | NA |
inSync client activation | Yes | No | NA |
Backup | Yes | No | NA |
Restore using inSync client / Web Browser - User Portal | Yes | Client Restore from app will not work but the download using web browser will work using the user’s credentials | NA |
Restore from the inSync admin console | Yes | No | NA |
Admin Download | Yes | Yes | NA |
Download from Web Browser - User portal | Yes | Yes | NA |
Download using eDiscovery Client or WebDav link | Yes | No | NA |
Note :
When SSO is enabled :
SAML communication is disabled when the license is expired/suspended. Therefore, SSO user web login is disabled. Whereas the login using normal credentials works as expected.
Once the license status is active, then the SAML communication will initiate and SSO works as expected.
For SaaS Apps -
License Status for inSync can be -
Active
Expired / Suspended
Deleted
Observations related to impact of License status for inSync - SaaS Apps -
M365 / Google Workspace License Status ➜ | Active | Expired or Suspended | Deleted |
Actions performed in inSync |
|
|
|
Administrator login | Yes | Yes | NA |
Download using eDiscovery Client or WebDav link | Yes | No | NA |
Exchange Online Backup | Yes | No | NA |
OneDrive Backup | Yes | No | NA |
Public Folder Backup | Yes | No | NA |
MS Groups Backup | Yes | No | NA |
MS Teams Backup | Yes | No | NA |
SharePoint Online Backup | Yes | No | NA |
Exchange Online Admin Restore | Yes | Yes | NA |
OneDrive Restore | Yes | No | NA |
Public Folder Restore | Yes | No | NA |
MS Groups Restore | Yes | No | NA |
MS Teams Restore | Yes | No | NA |
SharePoint Online Restore | Yes | No | NA |
Exchange Online Download | Yes | Yes | NA |
OneDrive Download | Yes | Yes | NA |
Public Folder Download | Yes | Yes | NA |
MS Groups Download | Yes | Yes | NA |
MS Teams Download | Yes | Yes | NA |
SharePoint Online Download | Yes | Yes | NA |
Gmail Backup | Yes | No | NA |
Google Drive Backup | Yes | No | NA |
Google Shared Drive Backup | Yes | No | NA |
Gmail Restore | Yes | Yes | NA |
Google Drive Restore | Yes | No | NA |
Google Shared Drive Restore | Yes | No | NA |
Gmail Download | Yes | Yes | NA |
Google Drive Download | Yes | Yes | NA |
Google Shared Drive Download | Yes | Yes | NA |
Exchange Online Download - User web portal | Yes | Yes | NA |
OneDrive Download - User web portal | Yes | Yes | NA |
GMail Download - User web portal | Yes | Yes | NA |
Google Drive Download - User web portal | Yes | Yes | NA |
Note :
When SSO is enabled :
SAML communication is disabled when the license is expired/suspended. Therefore, SSO user web login is disabled. Whereas the login using normal credentials works as expected.
Once the license status is active, then the SAML communication will initiate and SSO works as expected.