To provide greater transparency in tenant billing, we have enhanced the Tenant Consumption Report 2.0 to include the chargeable Shared Mailbox (SMB) usage details for Microsoft 365 users. This enhancement helps MSP admins to monitor the chargeable Shared Mailbox usage and gain better insights of each tenant’s SMB usage and the corresponding Consumption Units (CUs).
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Note: The Shared Mailbox usage details in Tenant Consumption Reports 2.0 are available on both the MSC Console as well as the API reports.
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In continuation with our efforts to consolidate reports at one place for simplifying tenant management, we have added a few more restore activity reports to the Managed Services Center (MSC), providing you with centralized access to valuable customer data. This eliminates the need to log in to individual tenant accounts for each customer.

Benefits:

Explore the following new reports that are now available:

Protect your customers' AWS environments with Druva! With this enhancement, you can now enable your customers to seamlessly back up their AWS Native Workloads.

Benefits of protecting AWS Native Workloads using Druva

How to access AWS Workloads of your customers

To start protecting AWS workloads, go to the customer’s Tenant Console from MSC Console and then select Go to AWS under the Protect menu.

Supported AWS Native Workloads

For a complete list of supported AWS Native workloads and their specific configuration details, please refer to the AWS Workloads Documentation. This document provides comprehensive information on supported services, configuration options, and best practices.

For ease of access, we have now made the MSP Power BI Template available for download from the MSC Console itself.

You can navigate to the Downloads section from the Settings <Gear icon> page and download the MSP Power BI Template.

With the capability to download MSP Power BI Template directly from the MSC Console, we have renamed the Download Extensions tab to Downloads.

Administrators can now set their preferred timezone directly within the Managed Services Center (MSC). Previously, timezone settings relied on support intervention or defaulted to a standard timezone upon initial MSP administrator creation. This new feature ensures that audit logs, entity timestamps, and monitor jobs are displayed according to the administrator's chosen timezone.

Key Improvements:

This enhancement provides more accurate and relevant time-based information for monitoring jobs, reviewing audit logs, and managing other time-sensitive entities.

Action Required:

The default timezone for all administrators who did not select one during account creation is UTC. To update your timezone preference, log in to the MSC and edit your administrator profile.

The Power BI integration with the Consumption Dashboard now supports dynamic data retrieval, providing up-to-date insights into tenant consumption. This feature eliminates the limitations of static reports by enabling dynamic data retrieval via APIs, ensuring access to the latest consumption data.

This integration gives administrators automated and accurate insights into tenant consumption, improving monitoring and enabling more efficient billing.

Key Benefits:

To begin using the Power BI integration, download the Power BI pbix file from here: https://downloads.druva.com/Platform

For detailed documentation on integrating and utilizing the Power BI integration, see Monitor Tenant Consumption Reporting Data with Power BI.

This release has minor bug fixes

We've introduced a new filter, "isDeleted," to our reporting APIs. This enhancement empowers you to fine-tune your monitoring and troubleshooting efforts by filtering reports based on user and device deletion status.

Key Benefits:

Following is the list of Endpoints reports that have this new filter:

By leveraging this new filter, you can gain deeper insights into your environment and make more informed decisions.

Previously, Long-Term Retention (LTR ) was automatically enabled for all Hybrid Workloads customers in Enterprise and Elite editions. To give MSPs' more granular control over LTR feature access, we've introduced an option within MSC to enable the LTR. This enhancement empowers MSP Admins to determine which customers can leverage LTR storage capabilities, enabling more accurate revenue forecasting and planning.

Key Benefits

Note:

To learn more about enabling LTR, see Enable Long Term Retention (LTR) in Managed Services Center.

In continuation with our efforts to consolidate reports at one place for simplifying tenant management, we have added a few more SaaS Apps and Endpoint reports to Managed Services Center (MSC), providing you with centralized access to valuable customer data. This eliminates the need to log in to individual tenant accounts for each customer.

Benefits:

Explore the following new reports that are now available:

Enhanced Hybrid Workloads alert emails now include the customer's Account Name in the subject line. This capability clearly identifies the customer for MSP administrators and helps in faster issue resolution.

This release has minor bug fixes

​For release notes of previous cloud updates, see Archived Release Notes.