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Endpoints Preserved Users Datasources Report for MSPs
Updated over 2 months ago

Overview

This report provides information on the users preserved in Endpoints. It also provides information about the workloads which consumed preserve licenses, the date on which they were preserved, and the mode used to preserve.

The combination of global customer ID, customer name, and account name provides a powerful tool for identifying specific entries in a large dataset.

There are a few quick filters that you can use to filter out the data quickly based on specific requirements such as service plan, customer name, profile, and mode. The use of quick filters enhances the usability of the reports and provides more targeted insights. The following table lists details of the quick filters.

Quick Filter

Description

Service plan

Use this filter to view data based on specific service plans. Select one or more plans from the dropdown list to narrow down your results.

Customer Name

Use this filter to view data for a specific customer. Start typing the customer's name and select the matching entry from the autocomplete list.

Profile

Choose the user profile by which you want to filter.

Mode

Select the mode through which the user is preserved.

📝 Note:

  • The MSC fetches data of reports within a maximum of 6-12 hours

  • It might take 24 to 48 hours for the data to appear in this report if a new customer or tenant is added to MSC.


To access the report:

Go to Managed Services Center (MSC) > Reports > Endpoints > Preserved Users Datasources Report

The following table lists the fields in the Preserved Users Datasources Report

Field

Description

Global Customer ID

A Unique Universal Identifier for a customer

Customer Name

Name of the customer.

Account Name

Name by which Druva should identify the customer.

📝 Note: Account name and customer may be the same for some customers if Admin has not selected the option Hide Customer Name from Druva while creating a new customer.

User Email ID

The email address of the preserved user.

User Name

The username of the preserved user.

Profile Name

The profile name assigned to the preserved user.

Endpoints License

Displays the Endpoints license status of the user. For example, preserved or -. - indicates an unlicensed state.

Preserved On

The date on which the user was preserved.

Mode

Lists the mode through which the user is preserved.

Manual - The user is manually marked as preserved through Endpoints.

AD/LDAP - The user is marked as preserved as part of AD/LDAP sync process.

SCIM - The user is marked as preserved as part of the SCIM sync process

Auto-Delete On

If Endpoints is configured to auto-delete preserved users, Auto Delete On column displays the system-calculated date on which the user will be deleted.

Actions

The following table lists the actions that you can perform on this report page

Action

Description

Add filter

Creates filters to display the report based on the filter’s selection.

Rearrange column

Changes the order of the columns in the user workload details table. You can change the order of the columns in the table by dragging a column and dropping it to the required position within the table.

Manage Subscription

Create a subscription to receive the reports on schedule.

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