Overview
This report provides you with information on the users preserved in inSync. It includes information on the users preserved, their information, preserved on date, and the mode using which they were preserved.
The combination of global customer ID, customer name, and account name provides a powerful tool for identifying specific entries in a large dataset.
There are a few quick filters that you can use to filter out the data quickly based on specific requirements such as service plan, customer name, profile, and mode. The use of quick filters enhances the usability of the reports and provides more targeted insights. The following table lists details of the quick filters.
Quick Filter | Description |
Service plan | Use this filter to view data based on specific service plans. Select one or more plans from the dropdown list to narrow down your results. |
Customer Name | Use this filter to view data for a specific customer. Start typing the customer's name and select the matching entry from the autocomplete list. |
Profile | Choose the user profile by which you want to filter. |
Mode | Select the mode through which the user is preserved. |
📝Note:
The MSC fetches data of reports within a maximum of 6-12 hours
It might take 24 to 48 hours for the data to appear in this report if a new customer or tenant is added to MSC.
To access the report:
Go to Managed Services Center (MSC) > Reports > Microsoft 365> Preserved Users Datasources Report
The following table lists the fields in the Preserved Users Datasources Report
Field | Description |
Global Customer ID | A Unique Universal Identifier for a customer |
Customer Name | Name of the customer. |
Account Name | Name by which Druva should identify the customer.
Note: Account name and customer may be the same for some customers if Admin has not selected the option Hide Customer Name from Druva while creating a new customer. |
User Email ID | The email address of the user. |
User Name | The name of the user. |
Profile | The profile assigned to the user. |
M365 License | Displays the user's M365 license status, such as preserved or -. - indicates an unlicensed state. |
SMB License | Displays the user's SMB license status. |
Preserved On | The date on which the user was preserved. |
Mode | The type of restore operation based on its origin such as Self/admin/web. |
Auto Delete On | If Microsoft 365 is configured to auto-delete preserved users, the Auto Delete On column displays the system-calculated date on which the user will be deleted. |
Actions
The following table lists the actions that you can perform on this report page
Action | Description |
Add filter | Creates filters to display the report based on the filter’s selection. |
Rearrange column | Changes the order of the columns in the user workload details table. You can change the order of the columns in the table by dragging a column and dropping it to the required position within the table. |
Manage Subscription | Create a subscription to receive the reports on schedule. |