December 26, 2024
New Feature
Personalized Timezone Settings in the Managed Services Center (MSC)
Administrators can now set their preferred timezone directly within the Managed Services Center (MSC). Previously, timezone settings relied on support intervention or defaulted to a standard timezone upon initial MSP administrator creation. This new feature ensures that audit logs, entity timestamps, and monitor jobs are displayed according to the administrator's chosen timezone.
Key Improvements:
MSP Administrators: Can set and update the timezone for all MSP, tenant, and read-only administrators.
Tenant and Read-Only Administrators: Can set and update the timezone for their own accounts.
Customer Tenant Console: The timezone displayed within the customer tenant console will be set according to the timezone of the administrator.
This enhancement provides more accurate and relevant time-based information for monitoring jobs, reviewing audit logs, and managing other time-sensitive entities.
Action Required:
The default timezone for all administrators who did not select one during account creation is UTC. To update your timezone preference, log in to the MSC and edit your administrator profile.
December 20, 2024
New Feature
Get Better Insights and Streamlined Tenant Consumption Reporting with Power BI Integration
The Power BI integration with the Consumption Dashboard now supports dynamic data retrieval, providing up-to-date insights into tenant consumption. This feature eliminates the limitations of static reports by enabling dynamic data retrieval via APIs, ensuring access to the latest consumption data.
This integration gives administrators automated and accurate insights into tenant consumption, improving monitoring and enabling more efficient billing.
Key Benefits:
Detailed Consumption Insights: Gain comprehensive, automated insights into your tenant's overall consumption.
Granular CU Distribution: Analyze the distribution of Consumption Units (CUs) across individual products, including Hybrid Workloads, Endpoints, and SaaS Apps (Google Workspace, Microsoft 365).
Improved Billing: Leverage detailed consumption data to streamline and enhance customer billing processes.
To begin using the Power BI integration, download the Power BI pbix file from here: https://downloads.druva.com/Platform
For detailed documentation on integrating and utilizing the Power BI integration, see Monitor Tenant Consumption Reporting Data with Power BI.
November 28, 2024
This release has minor bug fixes
November 14, 2024
Enhancement
Enhanced user and device filtering for precise monitoring and troubleshooting
We've introduced a new filter, "isDeleted," to our reporting APIs. This enhancement empowers you to fine-tune your monitoring and troubleshooting efforts by filtering reports based on user and device deletion status.
Key Benefits:
Targeted Analysis: Pinpoint specific user groups for in-depth analysis.
Efficient Troubleshooting: Quickly isolate issues by filtering out irrelevant data.
Following is the list of Endpoints reports that have this new filter:
By leveraging this new filter, you can gain deeper insights into your environment and make more informed decisions.
Fixed Issue
Issue | Description |
MSP-10778
| Resolved an issue where the following reports were not updating data beyond October 18, 2024:
These reports now display the latest information. |
October 30, 2024
Enhancement
Provided more granular control to MSPs over Long-Term Retention
Previously, Long-Term Retention (LTR ) was automatically enabled for all Hybrid Workloads customers in Enterprise and Elite editions. To give MSPs' more granular control over LTR feature access, we've introduced an option within MSC to enable the LTR. This enhancement empowers MSP Admins to determine which customers can leverage LTR storage capabilities, enabling more accurate revenue forecasting and planning.
Key Benefits
Granular Control: MSP Admins now have the flexibility to enable LTR for customers with Hybrid Workloads.
Accurate Forecasting: Enhanced control over LTR usage allows for more precise revenue projections.
Note:
Once enabled, LTR can only be disabled by contacting Druva Support.
All existing Hybrid Workloads Enterprise and Elite customers have LTR enabled by default. To disable it, MSP Admins should contact Druva Support.
To learn more about enabling LTR, see Enable Long Term Retention (LTR) in Managed Services Center.
October 22, 2024
Enhancement
New SaaS Apps and Endpoints Reports for MSPs
In continuation with our efforts to consolidate reports at one place for simplifying tenant management, we have added a few more SaaS Apps and Endpoint reports to Managed Services Center (MSC), providing you with centralized access to valuable customer data. This eliminates the need to log in to individual tenant accounts for each customer.
Benefits:
Improved Efficiency: Streamlined access to reports saves MSPs valuable time and effort, especially for those managing a large number of customers.
Enhanced Scalability: Centralized reporting provides a more scalable solution for MSPs, making it easier to manage and monitor their customers' SaaS Apps and Endpoints data.
Explore the following new reports that are now available:
Endpoints, Microsoft 365, and Google Workspace Preserved Users Datasources Report
Enhanced alert emails that include customer name
Enhanced Hybrid Workloads alert emails now include the customer's Account Name in the subject line. This capability clearly identifies the customer for MSP administrators and helps in faster issue resolution.
Here is a glimpse:
Here is a glimpse:
October 03, 2024
This release has minor bug fixes
Archived release notes
For release notes of previous cloud updates, see Archived Release Notes.