Overview
The Chargeback and Telemetry Reports are a powerful reporting suite designed specifically for our Managed Service Provider (MSP) partners. We understand that many MSPs have unique pricing and packaging models that differ from Druva's standard licensing. Until now, gathering the granular usage data needed to accurately bill your clients often required manually accessing individual tenant consoles and compiling data in external spreadsheets.
This new feature solves that challenge by providing consolidated, detailed telemetry data across all your tenants directly within the MSP console. These reports are built to help you better manage, monitor, and charge back your clients based on the specific consumption factors that matter to your business, such as storage used, number of users, or server counts.
Key Benefits
Automate Billing and Save Time: Dramatically reduce the operational overhead of monthly invoicing.
Eliminate Manual Data Collection: Stop pulling data from individual tenant consoles and compiling spreadsheets.
Accelerate Reporting Cycles: Generate accurate usage reports on demand to expedite your financial reconciliation and chargeback processes.
Gain Deeper Client Insights: Use detailed consumption data to better manage your clients and identify growth opportunities.
Monitor Usage Trends: Proactively manage client needs with clear visibility into their data patterns.
Identify Upsell Opportunities: Easily spot clients who could benefit from additional services or plan upgrades.
Access the Report
To access Chargeback and Telemetry Reports-
Log in to the Managed Service Centre (MSC) console.
Navigate to Reports>> Chargeback and Telemetry.
Please Note: You can get started with the Customer License Daily Report. Keep an eye on this space as we roll out more reports to help you gain valuable insights.