Overview
The Managed Services Center (MSC) is a centralized, web-based administrative console designed specifically for Managed Service Providers (MSPs) who partner with Druva. It provides a unified platform for managing all service plans and customer accounts centrally.
Through the MSC, administrators gain a comprehensive view of service consumption, customer health, and job monitoring, enabling them to configure the platform according to their unique business requirements.
Key Capabilities
The following are the major tasks MSC administrators can perform within the portal:
Customer and Account Management
Service Plan Management
Monitoring and Audit
Administrator Management
Note
Based on the role assigned, the administrators can perform the tasks.
License Editions: To understand the applicable license editions, refer to the Plans & Pricing documentation.