License editions: To understand the applicable license editions, see Plans & Pricing.
Overview
Managed Services Center (MSC) is a web-based portal developed for Managed service Partners (MSP). After partnering with Druva, Managed Service Partners can access the new administrative console to manage their service plans and customers centrally.
Through the Managed Services Center, administrators can monitor the jobs, check customer health, check the data storage consumption across various tenants, and manage the service offerings to various customers. After signing in to the MSC, you can maintain your customers, services plans, and broaden your technology portfolio with Druva.
After getting access to the Managed Service Center (MSC), the Managed Service Partners (MSP) administrator can configure the MSC according to their business requirements. The following are the major tasks that MSC administrators can perform in the MSC:
View events, such as login activities, audit trails, and subscription history
View alerts and subscribe administrators to the alerts
View jobs triggered for all backup and restore activities for your configured workloads
❗ Important
Based on the role assigned, the administrators can perform the tasks.