License editions: To understand the applicable license editions, see Plans & Pricing.
Overview
A Service Plan is an option that helps Managed Service Partners (MSP) to map Data Protection and Governance services for their customers to the tailor-made service plans (all editions) and subscribe to them to avail and use this feature.
❗ Important
Druva provides a Default Service Plan named as Sandbox Service Plan, which has some default configurations to help Managed Service Partners (MSP) get started.
In the Managed Services Center portal (MSC), you can create service plans based on a specific edition.
With service plans, you can:
Provision a tenant or product by subscribing to a service offering/plan.
Package service plans with soft limits in a service offering you have subscribed to.
To create a new service plan:
Log in to Managed Services Center(MSC) portal and click New Service Plan.
On the New Service Plan page, enter all the required values and click Save.
You can view the newly added service plan on the Service Plans page.
The following table provides information about the different fields on the New Service Plan page.
Fields | Description |
Details |
|
Service Plan | Provide a name that you want to map to Druva product editions.
📝 Note
Once you provide a Service Plan Name, you cannot change it.
|
Enterprise Workloads and SaaS Apps and Endpoints - To enable Enterprise Workloads or SaaS Apps and Endpoints for the service plan, click the toggle button next to the required workload and provide the following details.
📝 Note
Endpoints and Google Workspace data protection is not available by default. If you wish to subscribe and offer Endpoints and Google Workspace data protection to your customers, contact your Druva account representative.
|
|
Edition | Select the Druva product edition as per your requirement. You can choose from the following options:
For more information about the Druva product editions, see Plans and Pricing.
📝 Note
You can update the product edition from higher edition to lower edition. For example, you can update the Elite edition to Enterprise, and vice versa.
|
High Storage Tier |
📝 Note
1. This option is displayed if you have selected Enterprise or Elite product editions while enabling SaaS Apps and Endpoints for the service plan.
2. This option is not applicable for Salesforce and Dynamic 365 workloads.
Select this checkbox if you want customers to be on a high storage tier plan for SaaS Apps and Endpoints. The storage limit will be set to 300 GB per user. |
Sensitive Data Governance |
📝 Note
1. This option is displayed if you have selected Enterprise or Elite product editions while enabling SaaS Apps and Endpoints for the service plan.
2. This option is not applicable for Salesforce and Dynamic 365 workloads.
Select this checkbox to enable and avail of the Sensitive Data Governance capability to manage and protect sensitive data for SaaS Apps and Endpoints. |