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Admin unable to login to Druva console with error 'Product is not licensed.'

Problem Description

Admin is unable to login to the Druva Console.

Error:

Product it not licensed

Cause

Admin might be trying to access the url which might be a landing page for other products which they currently do not have access to.

Resolution

Try to login to the Druva console using the url https://login.druva.com.

Note: Ensure to use incognito or inprivate browser to avoid cookies and cache affecting your attempt.

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