Knowledge Base - Druva Cloud Platform
51 articles
- How to access DCP APIs using the Postman application
- How to manage access for Organization Admins
- How to generate an SSO token for Druva Cloud Platform
- How to install and configure ADFS on Windows Server 2016 with DCP
- How to promote inSync Cloud Admin to Druva Cloud Admin
- How to integrate admin login with Active Directory
- How to configure SSO for Druva Cloud Platform using Entra ID as IdPHow to configure SSO for Druva Cloud Platform using Entra ID as IdP
- How to configure SSO for DCP GovCloud using JumpCloud as IdP
- How to configure SSO for DCP Administrators using PingFederate as IdP
- How to configure SP and iDP initiated SSO for users and admin under one Druva instance using OKTA as an IDP
- How to configure password policy for Druva Cloud Platform Console administrators
- Action required - New Druva Cloud Upgrade Process
- How to configure SSO for Druva Cloud Platform using DUO as IdP
- Configure SCIM and Single-Sign On between Druva GovCloud and OKTA
- How to configure ADFS 3.0 to integrate with Druva Cloud Platform
- How to Generate a SOC Report in DruvaHow to Generate a SOC Report in Druva
- How to create a new certificate in EntraID for Druva SSO applicationHow to create a new certificate in EntraID for Druva SSO application
- How to change the Server on which the Druva AD connector is installedchange the server where ad connector is installed
- How to Reset MFA and Change the Device in DruvaHow to Reset MFA and Change the Device in Druva
- Reinstall Microsoft Entra ID AppReinstall Microsoft Entra ID App
- Steps to Restore an Enterprise Application
- How to export list of shared mailboxes from Druva Admin Console
- How Druva Storage Increase Works When You Have Multiple Storage Zones from Different RegionsHow Druva Storage Increase Works When You Have Multiple Storage Zones from Different Regions
- How can I view a unified list of all admins?How can I view a unified list of all admins?
- Unable to reset the password for Druva Console account
- Druva administrator console session terminates after inactivity
- Product administrator password reset fails with session expired error
- SSO login error “The signed in user is not assigned to the role for the application”( Azure as an IDP)
- Troubleshoot error 403 Access Denied Error when accessing DCP console
- Where will I find metadata details to configure Druva SSO in any IdP
- Unable to create an Admin account in Druva Console
- After Updating the SSO Certificate, Admins are unable to login to Druva Console
- Users are not getting auto provisioned when using SCIMUsers are not getting auto provisioned when using SCIM
- Mass Deployment option is not visible on the inSync admin consoleThe Mass Deployment option not visible on the inSync admin console
- What happens to my data and access when my Druva inSync subscription ends?
- While generating the authentication token fails with the following error: Origin or Referer not trustedWhile generating the authentication token fails with the following error: Origin or Referer not trusted
- Troubleshooting error - Invalid email-id/username or password. (#10000005f)Troubleshooting error - Invalid email-id/username or password. (#10000005f)
- Why is the Backup Data Distribution Dashboard Not Visible on the Portal?Why is the Backup Data Distribution Dashboard Not Visible on the Portal?
- Auto-Preserve Behavior change when changing Provisioning from Google Workspace to Entra IDAuto-Preserve Behavior change when changing Provisioning from Google Workspace to Entra ID
- Druva Cloud Platform Backups: Understanding Irregular Daily Snapshots and Missing Days
- Users encountered failures when making API calls to create an administrator using the Druva Cloud Platform API.Users encountered failures when making API calls to create an administrator using the Druva Cloud Platform API.
- Reports are sent to previous Admins who are not present in Druva.Reports are sent to previous Admins who are not present in Druva.
- inSync AD Connector registration fails with “Failed to activate device. Failure in creating Device: Device Already Exists”inSync AD Connector registration fails with “Failed to activate device. Failure in creating Device: Device Already Exists”
- Admin unable to login to Druva console with error 'Product is not licensed.'
- Downloaded files are not getting unzipped.Downloaded files are not getting unzipped.
- Endpoint | FAQ | Device-ReplacementEndpoint | FAQ | Device-Replacement
- How to change the hostname for AD ConnectorHow to change the hostname for AD Connector
- Why Does the Druva Console Show a Larger Backup Size Compared to Restored Data?Why Does the Druva Console Show a Larger Backup Size Compared to Restored Data?
- Missing Users Import Due to Null UserType AttributeMissing Users Import Due to Null UserType Attribute