Problem description

Virtual Machine hosted on VMware failed to perform DRaaS failover to AWS with error DR4103: Instance type XXXXX is invalid for conversion of <OS version> with kernel version xxxxxxx and bios boot mode.

Cause

The issue occurs regardless of the Instance Type selected in the Failover Settings:

2023-08-04 19_58_24-DRaaS failover to AWS fails with Error_ Instance type is invalid for conversion .png

Traceback

2023-08-04 20_00_43-DRaaS failover to AWS fails with Error_ Instance type is invalid for conversion .png

Look for below snippets in Phoenix.log file:

[2023-07-03 16:39:09,682] [INFO] [140373117519616] Received conversion event from SQS, conversion_id=1862_205_1715566 event={'warnings': [], 'type': u'progress-info', 'value': 'failed', 'error_msg': u'51003: : Instance type c4.xlarge is invalid for conversion of Ubuntu 22.04.2 LTS with kernel version 5.15.0-76-generic and bios boot mode. Valid instance types are: BIOS: []; UEFI: [].', 'error_desc': {}, 'phase': 1, 'infos': [], 'error_code': 51003, 'conversion_id': u'1862_205_1715566', 'next_step_desc': ''}

                        'error_code': 4295696513,
                        'error_msg': u' Instance type c4.xlarge is invalid for conversion of Ubuntu 22.04.2 LTS with kernel version 5.15.0-76-generic and bios boot mode. Valid instance types are: BIOS: []; UEFI: [].',
                        'events_sent': 2,
                        'excluded_disks': [],

                        'error_code': 4295696513,
                        'error_msg': u' Instance type c4.xlarge is invalid for conversion of Ubuntu 22.04.2 LTS with kernel version 5.15.0-76-generic and bios boot mode. Valid instance types are: BIOS: []; UEFI: [].',
                        'events_sent': 3,
                        'excluded_disks': [],

Resolution

Disaster Recovery does not support Failover on the source VMware VM OS.
The Support Matrix for Disaster Recovery can be found on the link

Problem description

Cause

Traceback

Resolution

See also