Overview
Windows Server VM hosted on VMware failed to perform DRaaS failover to AWS with error DR4103
Cause
The backup agent during failover process tries to take a console snapshot. Which fails with error: Image could be undeployable.
This usually happens if the value for the registry key of the source VM is set to “Image_State_Undeployable” at below registry path\reg-key :
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\State]"ImageState"="IMAGE_STATE_UNDEPLOYABLE"
The image state value should be IMAGE_STATE_COMPLETE
Traceback
The Image State is IMAGE_STATE_UNDEPLOYABLE. Image could be undeployable.',
Phoenix-SQS-XXXXX.log
[2022-06-14 06:19:31,304] [INFO] [140637630363392] [Conversion] [conversion_id=1544_27435_1229996][phase=1][message_id=1020000] Received message
[2022-06-14 06:19:31,304] [INFO] [140637630363392] [Conversion] [conversion=1544_27435_1229996][phase=1][message_id=1020000] processing message = {u'boot_info_present': False,
u'conversion_id': u'1544_27435_1229996',
u'current_step': None,
u'description': None,
u'error_code': 6027,
u'error_details': {},
u'error_msg': u'6027: : The Image State is IMAGE_STATE_UNDEPLOYABLE. Image could be undeployable.',
u'message_id': 1020000,
u'msg': None,
u'phase': 1,
u'retry_needed': False,
u'rm_tw_version': u'11.241.815',
u'status': u'failed',
u'step_list': None,
u'timestamp': 1655187511,
u'total_steps': None,
u'type': u'progress-info'}Resolution
Login to the source VM and change this registry key to IMAGE_STATE_COMPLETE.
KEY: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\State TYPE: REG_SZ VALUE: IMAGE_STATE_COMPLETE
After making the change, reboot the VM.
Once rebooted, run a full backup and create a DR copy.
Run the DR failover.