Title
Backup and restore from Windows TurboTier fails with - An attempt was made to access a socket in a way forbidden by its access permissions
Problem description
After installing the Windows TurboTier server, it is registered with Phoenix Cloud and the rest of the configuration is completed.
The Phoenix Management Console displays the Windows Windows TurboTier server as connected, but data fails to sync to the Windows TurboTier server.
Backup and restore from Windows TurboTier fails.
The error - An attempt was made to access a socket in a way forbidden by its access permissions - indicates the Windows TurboTier server process cannot bind to port 443.
Traceback
"error: [Errno 10013] An attempt was made to access a socket in a way forbidden by its access permissions"
Solution
Find out which applications are using the port 443.
netstat -abno >>C:\Output.txt
TCP 192.168.43.121:10866 3.108.125.57:443 ESTABLISHED 14524
[slack.exe]
TCP 192.168.43.121:14644 54.173.127.11:443 ESTABLISHED 14692
[chrome.exe]
To resolve this scenario, either block the other services from listening to the TCP 443 port or build another CC server by installing the TurboTier Agent msi.
This mainly happens if IIS( Internet Information Services) service is installed on the server, remove the service if it is not being used.
Click Start, Settings, Control Panel, Administrative Tools.
Open Services.
Right-click on the IIS Admin Service and select Stop, Start, or Restart.