On-Premise Editions: ❌ Enterprise | ✅ Professional

Supported inSync mobile app versions:3.7 or later

The OneDrive dashboard lists all the discovered users. This topic explains the dashboard in detail and the actions you can perform on it.

Access path

Field description

The following table lists the fields under the OneDrive tab.

Field	Description
Search User	Search for a user.
User Name	The name of the user.
Last Completed Backup	The date and time when data was last backed up from the SaaS App. To view the status details, click on the status. 💡 Tip Click on the column header to sort the list as per the last completed backup timestamp.
Backup Data	The amount of data that inSync has backed up for that SaaS App account. 💡 Tip Click the column header to sort the list as per the backup data size.
App Status	The status of the SaaS App account. The following symbols are displayed adjacent to the status of the device, based on their configuration. Symbol and Description Judge Gavel icon: The device is on Legal Hold. For more information, see About Legal Hold. Profile with gear icon: Persona backup is configured for the device. 💡 Tip Click the column header to sort the list alphabetically as per the app configuration status.
Last Backup Status	Backup status of the SaaS App. 💡 Tip Click on the column header to sort the list alphabetically as per the last backup status.
Status Details	Displays the error message indicating the reason for user data backup failure. Click the error message for more details. For more information, see SaaS Apps Error Messages. 💡 Tip Click on the column header to sort the list. The sorting is not alphabetical and is done based on the error message.

Click on the to filter the user accounts as per the Last Backup Status and App Status.

The following table displays the available filter options as per the Last Backup Status and App Status.

Filters	Options
Last Backup Status	Backed Up Successfully: All users for which the backup operation was successful. Backed Up With Errors: All users for which the backup operation completed with some errors. Backup Failed: All users for which the backup operation failed. Never Backed Up: All users for which backup was never initiated. Backup Throttled: All users for which the backup was throttled due to API throttling errors.
App Status	Disabled: All users for which backup is disabled. Enabled: All users for which backup is enabled.

Select the user by clicking the checkbox next to the User Name and perform the required actions as described in the following table.

Action	Description
Backup Now	Click Backup Now to start on-demand back up of the Cloud App account for the selected user.
Enable	Click Enable to enable the backup of Cloud App account for the selected user.
Disable	Click Disable to disable the backup of Cloud App account for the selected user.
Delete	Click Delete to remove the Cloud App user account from inSync. ❗ Important The backed up data cannot be restored if the Cloud App user account is deleted.