Know your Google Workspace dashboard
Updated over a week ago

This topic explains the Google Workspace dashboard in detail and the actions you can perform on it.

Access Path

Gmail and Google Drive

Field description

The following table lists the fields under the Gmail and Google Drive tabs.

Field

Description

Search User

Search for a user.

User Name

The name of the user.

Last Completed Backup

The date and time when data was last backed up from the SaaS app. To view the status details, click on the status.


💡 Tip

Click on the column header to sort the list as per the last completed backup timestamp.


Backup Data

The amount of data that inSync has backed up for that SaaS App account.


💡Tip

Click on the column header to sort the list as per the backup data size.


App Status

The status of the SaaS app account.

The following symbols are displayed adjacent to the status of the device, based on their configuration:

The device is on Legal Hold. For more information, see About legal hold.

Persona backup is configured for the device.


💡 Tip

Click on the column header to sort the list alphabetically as per the app configuration status.


Last Backup Status

Backup status of the SaaS app.


💡 Tip

Click on the column header to sort the list alphabetically as per the last backup status.


Status Details

Displays the error message indicating the reason for user data backup failure. Click the error message for more details. For more information, see SaaS Apps Apps Error Messages.


💡Tip

Click on the column header to sort the list. The sorting is not alphabetical and is done based on the error message.


Filters for Gmail and Google Drive

Click on the to filter the user accounts as per the Last Backup Status and App Status.

The following table displays the available filter options as per the Last Backup Status and App Status.

Filters

Options

Last Backup Status

  • Backed Up Successfully : All users for which the backup operation was successful.

  • Backed Up With Errors : All users for which the backup operation completed with some errors.

  • Backup Failed : All users for which the backup operation failed.

  • Never Backed Up : All users for which backup was never initiated.

  • Backup Throttled : All users for which the backup was throttled due to API throttling errors.

App Status

  • Disabled : All users for which backup is disabled.

  • Enabled : All users for which backup is enabled.

Actions

Select the desired user to perform the actions as described in the below table.

Action

Description

Backup Now

Click Backup Now to start on-demand back up of the Cloud App account for the selected user.

Enable

Click Enable to enable the backup of the Cloud App account for the selected user.

Disable

Click Disable to disable the backup of the Cloud App account for the selected user.

Delete

Click Delete to remove the Cloud App user account from inSync.


❗Important

The backed up data cannot be restored if the Cloud App user account is deleted.


Shared Drives

Field description

The following table lists the fields under the Shared Drives.

Field

Description

Showing <Number> of Shared Drives

The total count of all the discovered Shared Drives.

Name

The name of the Shared Drives.

Last Completed backup

The date and time when data was last backed up from the Shared Drives.


💡Tip

Click on the column header to sort the list as per the last completed backup timestamp.


Backup Data

The amount of data that inSync has backed up for that Shared Drive.


💡 Tip

Click on the column header to sort the list as per the backup data size.


App Status

The status of the Shared Drive.

Enabled : If the Shared Drive is enabled for backup.

Disabled : If the backup is disabled for the Shared Drive.


💡Tip

Click on the column header to sort the list alphabetically as per the app configuration status.


Last Backup Status

The most recent backup status of the Shared Drive.


💡 Tip

Click on the column header to sort the list alphabetically as per the last backup status.


Status Details

Shows the error message indicating the reason for Shared Drive data backup failure.


💡Tip

Click on the column header to sort the list. The sorting is not alphabetical and is done based on the error message.


Filters for Shared Drives

Click on the to filter the shared drives as per the Last Backup Status and App Status.

The following table displays the available filter options as per the Last Backup Status and App Status.

Filters

Options

Last Backup Status

  • Backed Up Successfully : All shared drives for which the backup operation was successful.

  • Backed Up With Errors : All shared drives for which the backup operation completed with some errors.

  • Backup Failed : All shared drives for which the backup operation failed.

  • Never Backed Up : All shared drives for which backup was never initiated.

App Status

  • Disabled : All shared drives for which backup is disabled.

  • Enabled : All shared drives for which backup is enabled.

  • Not Configured : All shared drives that are not configured for backup.

Actions

Select the site title using the checkbox to perform the actions as described in the below table.

Field

Description

Add Shared Drive

Click Add Shared Drive to add a new Shared Drive manually.

Discover Shared Drives

Click Discover Shared Drives to allow inSync to discover the Shared Drives

Auto Configuration


📝 Note

Shared Drive Settings button renamed to Auto Configuration.


Click Auto Configuration to edit the discovery, storage, backup, and retention settings.

Delete

Click Delete to delete the selected site.

Summary tab

Click on the Shared Drive Name to view the Shared Drives details page.

Backup summary

The following table lists the fields in the Backup Summary section.

Field

Description

Last Completed Backup

The number of days from last completed backup.

Last Backup Data

The amount of data backed up during the last completed backup.

Last Backup Status

The status of the last backup displayed as Backed Up Successfully, or Backup Failed, or Never Backed Up.

Total Backup Data

The total amount of data backed up by inSync for the Shared Drive to date.

Storage consumption

The storage consumption section shows how the storage consumption for the site collection has changed over the last 90 days. When you hover the mouse pointer over a particular place in the chart, you can see the storage consumed on a day.

The Summary tab also contains the Shared Drive Details and the Shared Drive Settings sections which are described as following.

Shared Drive Details

The following table lists the fields in the Site Details section.

Field

Description

Account Name

The name of the Shared Drive.

Account ID

The web address of the Shared Drive.

Status

The Shared Drive status displayed as Enabled or Disabled.

Added on

The date and time on which the Shared Drive was added to inSync.

Shared Drive settings

By default, the backup and retention criteria for Shared Drive Settings are set to the Auto Configuration settings.

  • Click the Edit button to customize the Shared Drive Settings.

The following table lists the fields in the Shared Drive Settings section.

Field

Description

Backup Frequency

The frequency of backup.

Storage

The assigned storage region.

Retention Settings

Retain daily backups for

The number of days for which the daily backups will be retained.

Retain weekly backups for

The number of weeks for which the weekly backups will be retained.

Retain monthly backups for

The number of months for which the monthly backups will be retained.

File Exclusions

The file extensions and formats which are not considered for backup.

Actions

The actions that can be performed on the Shared Drives Summary tab are described in the below table. Click to perform the following actions.

Field

Description

Backup Now

Click Backup Now to perform a manual backup of the Shared Drive.

Enable

Click Enable to enable backup for the selected Shared Drive.

Disable

Click Disable to disable the backup for the selected enabled Shared Drive.

Edit

Click edit to update the already configured Shared Drive Settings.

Restore

Click the Restore button to view the most recent snapshot of the Shared Drives available for restore and download.

The following table lists the fields within the Restore button.

Field

Description

Snapshot selector

The date and time of the latest snapshot of the Shared Drive backed up data.

Dropdown which lists snapshots of the Last 24 hours, Last 7 days, and snapshots older than 7 days.

Name

The name of the Shared Drive and a list of data within the Shared Drive.

For example: Documents.

Actions

The actions that can be performed on the Shared Drives Restore page are described in the below table.

Field

Description

Restore

Click Restore to perform restore or recovery of the Shared Drive from a point in time snapshot.

Download

Click Download to download SharePoint from a point in time snapshot.

Activity Stream

The Activity Stream tab lists the Backup and Restore activity logs over the Shared Drives as follows:

  • Backup activities : Displays a list of backup activity logs that are less than 30 days old.


    📝 Note: If the count of backup activity logs for the current month exceeds 30, inSync automatically deletes the backup activity logs which are more than 30 days old.

  • Download and Restore activities : All the Download and Restore activities performed to date are displayed.


    📝 Note: inSync does not delete the download and restore activity logs.

Actions

Select the Activity on the Activity Stream page to perform the actions as described in the below table.

Field

Description

Download Logs

Click Download Logs to download and view the logs of the backup and restore activities performed for the selected Shared Drive.

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