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The Copilot Chat dashboard lists all users with Copilot Chat backup enabled and provides details about their backup activity. This article explains each field and the available user actions.
Copilot Chat appears as a tab under Microsoft 365 > Copilot Chat on the M365 Overview page. It is a user-level workload under M365 User Apps.
Copilot Chat Overview Page
The Microsoft 365 Copilot Chat Overview page provides a summary of your Copilot Chat backup environment along with a detailed listing of protected users.
The Summary section displays:
Total number of Copilot Chat users configured for backup
Total backup data size across all protected users
Total number of Copilot Chat messages backed up
Dashboard Fields
The table below defines each field displayed on the Copilot Chats dashboard.
Field | Description |
Name | Displays the user’s name. |
Last Completed Backup | Shows the date and time when the user’s Copilot Chat data was last backed up successfully. |
Backup Data | Total amount of data backed up for the user’s Copilot Chats. Sorting: Click the column header to sort by data size. |
App Status | Indicates whether backup is currently enabled or disabled for the user. Filtering and Sorting available. |
Last Backup Status | Shows the user’s most recent backup result (for example: Backed Up Successfully, Failed). Action: Click the backup status to view detailed information. Sorting: Click the column header to sort alphabetically. |
Status Details | Displays the error message explaining the cause of a backup failure, including error codes where applicable. Action: Click the error message to view detailed information. |
Filters for Copilot Chat
Filters allow you to narrow the displayed user list based on backup outcomes and app status.
Filter Category | Option | Meaning |
Last Backup Status | Backed Up Successfully | Backup completed without errors. |
Last Backup Status | Backed Up With Errors | Backup completed but encountered errors. |
Last Backup Status | Backup Failed | Backup attempt was unsuccessful. |
Last Backup Status | Never Backed Up | Backup has never been initiated. |
Last Backup Status | Backup Throttled | Backup has throttled. |
App Status | Enabled | Backup is currently enabled for the user. |
App Status | Disabled | Backup is currently disabled for the user. |
User Actions
Select one or more users by clicking the checkbox next to User Name. Then choose an action from the toolbar.
Action | Description |
Backup Now | Starts an on-demand backup of the selected user’s Copilot Chats. |
Restore Data | Restores backed-up Copilot Chat data for the selected user. |
Enable | Enables Copilot Chat backup for the selected user. |
Disable | Disables Copilot Chat backup for the selected user. |
Delete | Removes the user’s Copilot Chat account from Druva Cloud Platform. ❗IMPORTANT: Deleted accounts cannot have their previously backed-up data restored. |
User Details Page
When you click a user name, the User Details page displays a Copilot Chats card in Data Sources alongside other Microsoft 365 workloads (for example, Exchange Online, OneDrive, and Teams Chat, if applicable). The card shows:
License Status
Protection activation date and time
Last Completed Backup
Last Backup Status
Total Backed Up Data
Snapshots
A snapshot is a stored backup instance created at a specific point in time.
Viewing Snapshots
Click the User Name on the dashboard.
Open the Backups tab.
Select Copilot Chats from the Datasource drop-down list.
Review the list of generated snapshots.
Field | Description |
Snapshot | Timestamp indicating when the snapshot was generated. |
Size | Total size of the snapshot. |
#Messages Backed Up | Number of Copilot Chats included in the snapshot. |