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inSync AD Connector registration fails with “Failed to activate device. Failure in creating Device: Device Already Exists”

inSync AD Connector registration fails with “Failed to activate device. Failure in creating Device: Device Already Exists”

Problem Description

inSync AD Connector registration fails with “Failed to activate device. Failure in creating Device: Device Already Exists” error.
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Error message

Failed to activate. Invalid argument error : Failed to activate device. Failure in creating Device: Device Already Exists

A screenshot of a computer error

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Causes

The AD Connector with the same hostname is already registered on another Druva instance.
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Resolution

Check if the AD Connector on the same host was earlier registered on another Druva instance during testing.

Contact support if the issue persists.

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