Druva

Monitor and Manage Copilot Agents

Troubleshooting Copilot Agents

Limitations and known issues for Copilot Agents

Monitor and Troubleshoot

Forum

Druva Academy

Druva.com

Privacy Policy

Knowledge Base

Cloud Status

Featured Resources

Druva Blog

Support

Contact Us

Support Community

Support Resources

Druva Privacy Policy

Product Tours

API Docs

No tickets or conversations found

Try selecting a different creation date range.

Tickets and conversations you've started through the messenger will appear here.

No tickets or conversations created by you

Try using different keywords or checking for typos.

Try selecting a different update date range.

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

No conversations created by you

No conversations found

AI title

Title

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

No tickets found

Conversations and tickets in {topic}

Conversations and tickets in {topic} // {subtopic}

Volume, creators and topics for your company.

Insights

Top creators

AI topics

Track the progress of all tickets and conversations related to your company.

Customer Portal.

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

You're not signed in on this browser. Sign in through this site's Messenger, then reload this page.

Sign in to view your company's tickets

Search

Skip the search. Describe what you’re trying to do and get a grounded answer.

Browse articles and guides in this topic.

Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.

Reading along with you

Create your account and invite the first people to your workspace.

Pick the right role for each person you add.

Update your plan, payment method, and invoices.

Style guide

Article page title

Home hero title

English

Release Notes - Cloud Platform

GovCloud Release Notes - Druva Cloud Platform

End of Life for Legacy Reports and Transition to Centralized Reporting

Druva Cloud Platform

Log in to Druva Cloud Platform Console

Introduction to Druva Cloud Platform Dashboard

Get Started with Druva Cloud Platform Console

Manage Druva Administrators

Set Up Single Sign-On (SSO)

Set Up Geofencing

Password Policy for Administrators

Account Details

Configure Idle Session Timeout

Configure Multifactor Authentication

Troubleshooting and FAQs- Druva Account

Update SSO SAML Certificate

Quarterly Insights

Configure Inactive Administrator Policy

Manage Druva Account

Safe Mode: Enhanced Security for Your Data

Safe Mode

Marketplace & Developer Hub

Create and Manage API Credentials

Marketplace

Build and Integrate Apps

SIEM

eDiscovery

User Management

Alerting

About Druva Cloud Platform Reports

Manage Reports

Custom Reports

Centralized Reporting FAQs

Reports

Endpoints reports

Hybrid Workloads reports

Microsoft 365 Reports

Google Workspace Reports

Cyber Resilience Reports

Data Governance Reports

Salesforce Reports

Microsoft Dynamics 365 Reports

Okta Reports

Microsoft Active Directory Reports

Microsoft Entra ID reports

Microsoft Power Platform Reports

Administrator Provisioning and Management

Manage administrators

Manage Roles

Administrator Management using AD/LDAP

Administrator Provisioning using SCIM

Druva Cloud Upgrade Process & Schedule

Purchasing Druva on the AWS and Microsoft Marketplaces

Druva Identity Resilience

Third-party attributions and copyrights

How to create case via Dru Assist (new AI-driven customer support agent)

Archived Release Notes - Cloud Platform - 2025

Additional Resources - Cloud Platform

Defined file types for backup for User devices, Microsoft 365 & Google Workspace

Data Lock for Endpoints, Microsoft 365 & Google Workspace

Enable Data Lock for Endpoints, Microsoft 365 & Google Workspace

Data Lock FAQs for Endpoints, Microsoft 365 & Google Workspace

About inSync alert emails

Download links

Endpoints and SaaS Apps Settings

GDPR Compliance using Druva inSync

Manage SaaS Apps and Endpoints Alerts

Endpoints & SaaS Apps Alerts

Assign user quota for data backup

View Audit Trails for Endpoints & SaaS Apps

User configuration for Endpoints, Microsoft 365 & Google Workspace

Create and manage profiles

Manage users

Entra ID

User management with SCIM

User management with AD/LDAP

Change user provisioning method

Security update for Apache Log4j2 vulnerabilities

Security Advisory: Distrust of eMudhra Root and Intermediate Certificate Authorities