License Editions: For license details, see Plans & Pricing.
📝NOTE: The availability of this feature may be limited based on the license type, region, and other criteria. To access this feature, contact support.
Review these limitations before you plan the backup and restore of Copilot Agents in Cloud Platform. They cover protection scope, restore options, manual setup, and storage.
Limitations
The following table summarizes each limitation, and the sections below describe the details.
Area | Limitation |
Protection scope | Provides full protection only for Copilot Studio agents. |
Restore destination | Restores an agent to the original or alternate environment. |
Restore scope | Restores only the full agent. |
Copy name length | Trims the name of a restored copy to 36 characters. |
Prerequisites | Requires manual registration and access setup. |
New environments | Backups fail until access is set up. |
Blocked and quarantined agents | Skips these agents during backup. |
Storage region | Locks the region after you assign it. |
Protection scope
Cloud Platform provides full protection only for Copilot Studio agents. For agents from other platforms, it backs up only the basic settings and metadata. You can download these agents, but you cannot restore them.
Restore destination
You can restore an agent to its original environment, either by replacing the existing agent or creating a copy. If you restore it to a different environment, it is restored as a copy.
Restore scope
You can restore only a complete snapshot of an agent, which includes all of its components. You cannot select individual components to restore.
Copy name length
When you restore an agent as a copy, Cloud Platform adds the (inSync) prefix to the agent name. If the new name is longer than 36 characters, Cloud Platform trims the end of the name.
Manual prerequisites
You must manually register the Cloud Platform application with Power Platform and grant it access to each environment. Cloud Platform cannot complete these steps for you.
New environments
When you create a new Power Platform environment, complete prerequisite 3 for it. Until you do, backups of agents in that environment fails.
Blocked and quarantined agents
Cloud Platform skips the backup of agents that are blocked or quarantined in your tenant.
Storage region
After you assign a storage region to an agent, you cannot change it.
Known issues
Platform attribute in rule conditions
When you add conditions to an auto-configuration rule, the Agent Attribute list still includes Platform. The platform is scheduled for removal in a future release.