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Monitor and Manage Copilot Agents

License Editions: For license details, see Plans & Pricing.

📝NOTE: The availability of this feature may be limited based on the license type, region, and other criteria. To access this feature, contact support.

You can monitor Copilot Agents jobs, review alerts and audit trails, and roll back deleted agents and snapshots from the Cloud Platform console. This article describes each of these areas and how to use them.

Jobs

The Jobs page lists the backup, restore, and download jobs for all agents. Use it to track running jobs, check results, and download logs for troubleshooting.

To open the page, go to All Services > Copilot Agents > Jobs.

Ongoing Tab

The Ongoing tab lists the jobs that are running and displays the Agent, Job Type, Start Time, and Status of each job. You can perform the following actions:

  • To stop a job, select it, and then select Cancel Job.

  • To stop the automatic list refresh, select Disable Auto Refresh.

Completed Tab

The Completed tab lists the jobs that have ended. It displays the same columns as the Ongoing tab, plus End Time. The following table describes each column.

Column

Description

Agent

Displays the agent name. Select the name to open the agent details page.

Job Type

Displays the type of job: Backup, Restore, or Download.

Start Time

Displays the date and time when the job started.

End Time

Displays the date and time when the job ended.

Status

Displays the job result, such as Successful, Failed, or Cancelled. Select the status to open the job details.

To find jobs, type an agent name in the Search by Agent Name box, or select the filter icon.

Job Details

To open the Job Details dialog, select the status of a job.

The Summary section displays the Agent, Job Type, Status, Total Size, Administrator, Start Time, End Time, and Error fields. Some additional fields depend on the job type, as the following table shows.

Job type

Additional fields

Backup

Mode: Scheduled or Manual.

Restore

Snapshot, Restore Location, and Restore Option.

Download

Snapshot.

The Details section lists the results for each component type:

  • Backup job: Total Items Scanned, Added, Updated, and Deleted.

  • Restore or download job: Total Items, Successful, Failed, and Missed.

To download the job logs, select Download Logs.

Alerts

Alerts notify administrators about specific Copilot Agents events.

Supported Alerts

Copilot Agents support the following alerts.

Alert

Triggered when

Where it appears

M365 Agents Backup Failed

A backup of an agent fails.

In the console

M365 Agents Restore Alert

Email only


📝 Note: The M365 Agents Restore Alert is sent only by email. It does not appear in the console.


Set up Alert Notifications

  1. Select the bell icon in the top menu. The Active Alerts tab opens.

  2. Select the Settings tab.

  3. Select an alert.

  4. Select Edit.

  5. In the Subscribe section, select the administrator recipients.

  6. Select Save.

Audit trails

The Audit Trails page displays details about the activities performed by administrators such as rule creation, Agent configuration, data download.

Steps to view audit trails:

  1. On the top navigation bar, select Audit Trails.

  2. Select Admin Audit Trail.

Roll Back Deleted Agents and Snapshots

When you delete an agent or a snapshot, Cloud Platform deletes it temporarily. You can roll back the deletion within the rollback window. After the window ends, Cloud Platform permanently deletes the data. For more information, see Rollback actions.

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