Problem description
Some users in Entra ID are listed under members list but their membership type shows blank. Such users do not get imported in Druva inSync using the Entra ID Group Mapping.
Cause
Microsoft Graph API has the following API Query which fetches the members of a group:
https://graph.microsoft.com/beta/gro...ers&$filter=id eq '<group-id1>'
The above output will return the users from Entra ID Group, which have their membership type updated in the group.
Users with empty membership type, do not get returned by Azure.
Thus, Druva inSync will not be able to fetch these users.
Resolution
This is an expected behavior if the users are not returned over Microsoft Graph API.
We recommend consulting Microsoft Entra ID Support, to understand why the group membership type is blank and how it can be updated properly for the concerned users.