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Entra ID user deployment FAQs

Quick answers related to backing up selective users, dynamic groups, mapping user attributes, adding shared mailbox.

Following are some of the most frequently asked questions for user deployment with Entra ID

How do I back up selective users imported through Entra ID?

To backup selective users imported through Entra ID, use the auto-configuration method.

Filter users by using groups or Entra ID attributes. You can import users of a specific Entra ID group or users based on particular Entra ID attribute names and matching values. You can create different mappings to classify users and allocate different profiles, storage regions, and storage quotas. You can import the users automatically and configure the backup manually or automatically using the AD mappings. For details, see Configure backup.


📝 Note

All new users will automatically be imported and provisioned per the mapping you created.


How do I create dynamic groups?

You can create dynamic groups in Entra ID by creating a Security Group with a dynamic user membership type.

Specify a dynamic query for the membership rules. For example, if you want the group to consist of users with an employee ID, add the following dynamic query to the membership rules: "user.employeeId -ne $null". After you save the settings, Entra ID automatically adds all users with an employee ID to the group. Specifics can vary depending on the requirements of your dynamic group. Therefore, adjust the dynamic query according to your needs.

We recommend you contact your Microsoft support team for guidance on creating dynamic groups within their platform.

How do I map user attributes to a specific group?

To map Entra ID user attributes to a specific profile to create new Entra ID mappings.

  1. Create new Entra ID mappings and define the filter parameters.

  2. (Optional) Define the priority of the Entra ID mapping.

  3. The system updates the priority and assigns the profiles and storage based on the defined Entra ID mapping.

How do I add a Shared Mailbox from Entra ID?

You can add a Shared Mailbox from Entra ID for backup manually, using Entra ID, through import, or using Druva API. There are multiple methods to add a Shared Mailbox from Entra ID for backup.

  • Manually: Create a user manually in Druva console with an exact email address as of the shared mailbox. See, Add users individually.

  • Entra ID: The Shared Mailbox should be automatically imported once the mapping is created for Entra ID. See, Create mapping.

  • CSV import: You can import shared mailboxes using the CSV option to create users in Druva inSync. A command is given in the document to export all shared mailboxes via PowerShell (Exchange Online) to a CSV file, which can then be used to import users. See Add a group of users by importing information from a CSV file

  • Using Druva API: Leverage Druva APIs to create new users and import shared mailbox into Druva.

After Shared Mailbox is added as a new user, you perform a backup. See, Backup a Shared Mailbox.

📌Additional information

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