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SSO login error “User not a direct member of the group with access, nor had access directly assigned by an administrator”
SSO login error “User not a direct member of the group with access, nor had access directly assigned by an administrator”
Updated over a week ago

Problem description

SSO login error “User not a direct member of the group with access, nor had access directly assigned by an administrator”

Cause

When the end user account is not assigned to the SSO app the SSO login fails for the end user with this error “User not a direct member of the group with access, nor had access directly assigned by an administrator”

Resolution

Make sure the concerned user account is assigned to the SSO app created on the IDP side.

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