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Install or upgrade AD/LDAP Connector
Updated over 4 months ago

License editions: To understand the applicable license editions, see Plans & Pricing.


πŸ“ Note

The article is applicable to inSync GovCloud customers only. For inSync customers, see, Administrator Provisioning using AD/LDAP.


Overview

To enable communication between your AD/LDAP and inSync, you must establish a secured connection between your AD/LDAP and inSync Master using the AD/LDAP Connector. inSync uses the AD/LDAP Connector only while authenticating and activating inSync Clients. Backups and restores from the end-user devices on which inSync Client is activated will work as usual even if the computer where you installed the AD/LDAP Connector is not available. This means that you do not need to ensure high availability (HA) for the AD/LDAP Connector.

To learn more, see About AD/LDAP Connector.

Install AD/LDAP Connector

Hardware Prerequisites

The following table lists the hardware prerequisites to install AD/LDAP Connector. The AD/LDAP Connector footprint is very low, which means that almost any hardware can support the AD/LDAP Connector.

Hardware

Minimum Requirements

CPU

1 GHz or faster

RAM

2 GB

Disk Space

16 GB

Software Prerequisites

The following table lists the software prerequisites to install AD/LDAP Connector.

Software

Minimum Requirements

Operating system

Windows

  • Windows Server 2019 R2 (64-bit)

  • Windows Server 2016 R2 (64-bit)

  • Windows Server 2012 (64-bit)


πŸ“ Note
​If you have installed the previous version of the AD/LDAP Connector on a 32-bit Windows computer, you cannot upgrade your AD/LDAP Connector. You must install and configure the latest AD/LDAP Connector.


Download Link


πŸ“ Note
​You can use AD/LDAP Connector to add and manage new users. You cannot use AD/LDAP Connector to manage existing users on inSync Cloud. Existing users will continue to use their inSync Cloud credentials and you have to manage these users manually.


Install AD/LDAP Connector

To install AD/LDAP Connector,

  1. Double-click the installer. The installation wizard appears.

  2. Enter the appropriate information on the wizard and complete the installation procedure.

Upgrade AD/LDAP Connector

To upgrade AD/LDAP Connector,

  1. On the computer where you want to upgrade the AD/LDAP Connector and download the latest AD/LDAP Connector installer.

  2. Double-click the installer. The installation wizard appears.

  3. Enter the appropriate information on the wizard and complete the upgrade procedure.

The AD/LDAP Connector is upgraded and functional. You do not need to reconfigure the AD/LDAP Connector.

Next Step

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