License editions: To understand the applicable license editions, see Plans & Pricing.

To enable communication between your AD/LDAP and inSync, you must establish a secured connection between your AD/LDAP and inSync Master using the AD/LDAP Connector. inSync uses the AD/LDAP Connector only while authenticating and activating inSync Clients. Backups and restores from the end-user devices on which inSync Client is activated will work as usual even if the computer where you installed the AD/LDAP Connector is not available. This means that you do not need to ensure high availability (HA) for the AD/LDAP Connector.

To learn more, see About AD/LDAP Connector.

The following table lists the hardware prerequisites to install AD/LDAP Connector. The AD/LDAP Connector footprint is very low, which means that almost any hardware can support the AD/LDAP Connector.

The following table lists the software prerequisites to install AD/LDAP Connector.

📝 Note
​If you have installed the previous version of the AD/LDAP Connector on a 32-bit Windows computer, you cannot upgrade your AD/LDAP Connector. You must install and configure the latest AD/LDAP Connector.

Download the latest AD/LDAP Connector.

📝 Note
​You can use AD/LDAP Connector to add and manage new users. You cannot use AD/LDAP Connector to manage existing users on inSync Cloud. Existing users will continue to use their inSync Cloud credentials and you have to manage these users manually.

To install AD/LDAP Connector,

To upgrade AD/LDAP Connector,

The AD/LDAP Connector is upgraded and functional. You do not need to reconfigure the AD/LDAP Connector.

Configure the AD/LDAP Connector.