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Backup Public folder data
Updated over a week ago

โ— Important

The availability of this feature may be limited based on the license type, region, and other criteria. To access this feature, contact your Account Manager or Support.


As an inSync Cloud administrator, you can schedule either automatic backups or perform an on-demand backup, which is manual.

Backup of Public folder involves backup of Public folder metadata and configuration, mails, calendars, contacts, and so on. For more information about the Public folder data backed up by inSync, see Data backed up by inSync for Public folder.

Before you begin

Before you initiate a backup operation for Microsoft 365 app data, ensure that:

๐Ÿ“ Note

Microsoft has a size limit of 100 GB for Public folder. If the Public folder size exceeds 100 GB, the backup might have some issues. For information about supported limits for Public folder, see Microsoft documentation.

Schedule automatic discovery of Public folders and configure backup

You can schedule an automatic discovery and backup of Public folder while configuring Public folder. For more information, see Configure inSync to protect Public folder.

On-demand or manual backup of Public folders data

As an inSync Cloud administrator, you can start an unscheduled backup of the following as and when necessary:

Perform the following steps to initiate a manual backup for specific Public folder using the Summary or Activity Stream tab.

  1. Sign in to Druva Cloud Platform Console and navigate to Microsoft365 >Public folder. A page that lists all the discovered Public folder appears.

  2. Click the Public folder name you want to backup. If the Public folder is not configured, you need to configure the Public folder first and then trigger the backup activity.

  3. On the Summary or Activity tab, click Backup Now to trigger the backup. After the backup activity is completed, the Backup Status on the Public folder page will change to Backed Up Successfully.

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