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Get Started with Public folder Data Protection

Protect Public folder metadata to Mails and Post items, Contacts, Calendars, Journal items, and much more

Updated over a week ago

❗ Important

The availability of this feature may be limited based on the license type, region, and other criteria. To access this feature, contact your Account Manager or Support.


Is your organization migrating the on-premise Public folder to Cloud along with Microsoft 365 migration?

Is Public folder the primary tool for collaboration within your organization used to share or archive content across a group?

Are you an admin responsible for managing Microsoft Public folders within your organization?

Is your organization concerned about protecting the Public folder data and helping its users to restore or recover their data in case of loss due to an error, malicious activities, or accidental deletion?

If your answer is Yes for most of the above questions, then, inSync for Public folder is “THE” solution for you. From Public folder metadata to Mails and Post items, Contacts, Calendars, Journal items, and much more – inSync has got you covered.

Before we delve deeper into the inSync data protection solution for Public folder data, you need to gather some information about the following:

Data types of Public folder protected by inSync

Let's take a look at the Public folder data that can be protected using inSync:

  • Metadata

    • Public folder setting

      1. Enable

      2. Disable

    • Folder Permission

      1. User

      2. Group

    • General

      1. Name

      2. Path

      3. Total items

      4. Size

      5. Public folder mailbox

      6. Modified

    • Statistics

      1. Associated items

      2. Deleted items

      3. Total size of associated items (MB)

      4. Total size of deleted items (MB)

      5. Owner count

      6. Contact count

  • Mail and Post items

    • Mail

      1. Content

      2. Sender

      3. Recipient (Including CC)

      4. Attachment

      5. Sent time

      6. Category

      7. Read/Unread

      8. Importance

      9. Inserted pictures or tables

      10. Signature

      11. Forward

      12. Reply

  • Contact items

    • Contact

      1. Name (Full Name; First Name; Middle Name; Last Name)

      2. E-mail (Display as)

      3. Phone

      4. IM

      5. Work

      6. Address

      7. Notes

      8. Other

      9. Picture

      10. Private

      11. Category

  • Note items

    • Note

      1. Content

      2. Category

  • Task items

    • Task request

      1. Content

      2. Attachment

      3. Inserted pictures or tables

      4. From

      5. Assign to

      6. Details

      7. Recurrence

      8. Category

      9. Follow up

      10. Importance

      11. Private

      12. Status

      13. Complete

      14. Start date

      15. Due date

      16. Remember

  • Journal items

    • Journal Entry

      1. Type

      2. Subject

      3. Start time

      4. Duration

      5. Contact

      6. Category

      7. Content

  • Calendar items

    • Appointment

      1. Event

      2. Location

      3. Attendees

      4. Start time

      5. End time

      6. Duration

      7. Reminder

      8. Show as

      9. Repeat

      10. Mark as Complete

      11. Meeting

      12. Attachment

      13. Inserted Pictures

      14. Category

      15. Font, art word, special character, and display languages

    • Meeting

      1. Event

      2. Location

      3. Attendees

      4. Start time

      5. End time

      6. Duration

      7. Reminder

      8. Show as

      9. Repeat

      10. Mark as

      11. Online meeting

      12. Attachment

      13. Inserted pictures

      14. Category

      15. Font, art word, special character, and display languages

Supported Microsoft 365 Editions

inSync supports the following Microsoft 365 editions:

  • Microsoft 365 For Business

    • Microsoft 365 Business Basic

    • Microsoft 365 Business Standard

    • Microsoft 365 Business Premium

  • Microsoft 365 For Enterprise

    • Microsoft 365 E3

    • Microsoft 365 E5

    • Microsoft 365 F3

  • Office 365 For Enterprise

    • Office 365 E1

    • Office 365 E3

    • Office 365 E5

  • Government

    • Office 365 E1

    • Office 365 E3

    • Office 365 E5

  • Education

    • Office 365 A1

    • Office 365 A3

    • Office 365 A5

Required roles and permissions for access to Public folder

Edit section

inSync requires the following permissions to access and protect Public folder data:

  • Reviewer

  • Owner

❗ Important

A service account used to configure inSync Management Console must have a valid mailbox.

Provide permissions to root and sub-folders

  1. Download the permission script from here.

  2. Navigate to the Exchange Online Powershell.

  3. Connect to the Exchange Online Admin Center.

  4. Navigate to the folder containing the permission script file.

  5. Execute the following command.

.\Update-PublicFolderPermissions.ps1 -IncludeFolders \ -Users <druva-service-account-upn> -Recurse -AccessRights "Owner" -SkipCurrentAccessCheck 

Administrator with one of the following roles can configure inSync to protect Office 365 data:

  • Druva Cloud Administrator

  • inSync Cloud administrator

  • Any administrator with role and privileges to manage SaaS Apps

Use cases

As a inSync Cloud administrator,

  • You can protect your Public folder data using a single pane of glass.

  • You can discover all Public folder, Mails and Posts, Contact, Calendar within the Public folder and protect them.

Supported inSync tasks for Public folder

The following table displays the various tasks that you can perform for Public folder using inSync:

Let’s assume, you are an admin of ABC organization and want to protect the Public folder ABC data (Mails and Posts, Contacts, Calendars, and so on) for the users within your organization.

Wondering what and how to do it?

It's just a few steps post which you can just relax. inSync will keep protecting your data.



Step 1: Set-up inSync to protect Public folder

Step 2: Set-up a backup frequency to create backup snapshots or restore points with Public folder metadata and its data

That’s it! Now, inSync takes care of protecting your Public folder data.

Assume that you have inadvertently deleted some important data from Public folder A that you have already backed up using inSync. You now have an option to restore and download the deleted data from the backed-up snapshots available within inSync. Isn’t it cool?

You can read more about how to restore and download your data at:

The next question that may come to your mind is: How do I monitor backup and download activities/tasks that I have performed using inSync. We have a solution to this too! For more details, see Monitor Public folder

In this article, we touched upon the essence of this feature and sought to give you a glance into how it works. Read on to get more insight and information about protecting your Public folder data.

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