License Editions: For license details, see Plans & Pricing.

Overview

As an inSync Cloud administrator, you can configure inSync with Microsoft 365 to automatically discover and protect SharePoint Online site collections. inSync supports backup for both classic and modern site types.

Supported Site Collection Types

Classic Sites: Commonly used for collaboration, intranet portals, and document storage.
Team Sites (Hidden Sites for Microsoft 365 Groups and Teams Web App):
A team site enables collaboration, allowing users to share information and manage files across devices. It automatically creates a Microsoft 365 Group, and any added users are included in the group.
These sites do not appear in the SharePoint sites list.

Benefits

inSync Cloud administrator can avail the following benefits while protecting the SharePoint Online data:

Customizable Backup Frequency: Protect sites based on your organization’s recovery point objectives.
Flexible Recovery Options: Restore to the original site, a copy within the site, or download the data.
On-Demand Restores: Recover data when you need it.
Granular Restore Support: Restore an entire site or specific objects for more efficient recovery.

Data backed up by inSync for SharePoint Online

You can backup the following SharePoint Settings and SharePoint Data for SharePoint Online:

SharePoint Site Settings

inSync backs up a range of SharePoint settings, including:

Type of Settings	List of Settings
Users and Permissions	People and groups Site permissions Site collection administrators (top-level)
Site administration	Regional Settings Language Settings - Default Language Language Settings - All supported Languages User alerts ⚠️ Content Organizer Settings ⚠️ Content Organizer Rules Content-associated labels (except if a label is changed for a file in the destination in case in-place restore) Site Closure and Deletion ⚠️ Site output cache ⚠️ General Settings- Below is the list of general settings that we are going to restore in Managed Metadata: Name Description Term set or term Default value Display Format Allow multiple values Require that this column contains information Enforce Unique values ⚠️ Note: Due to Microsoft API limitations, user alerts, content organizer settings, site closure/deletion, and output cache cannot be restored. 📝 Note: Backup/restore of Term Group, Term Set, and Term settings is not supported due to Microsoft Graph API limitations.
Look and Feel	Site title and description Logo URL Logo Description Navigation elements Master page Site templates Quick Launch Top Link Bar Welcome page ⚠️ Device channels 📝 Change the look Navigation ⚠️ ⚠️ Note: Welcome page and navigation settings cannot be restored due to API limitations. 📝 Note: Device channels support only in-place restore.
Site Actions	Manage site features
Site Collection Administration	Site Collection Features Variation labels Variation logs
List/Library Settings	Rating settings Versioning settings Advanced settings Validation settings Title, description, and navigation Audience targeting settings Column default values settings Calendar View Datasheet View Gantt View Standard View Managed metadata and Enterprise keyword columns
Web Designer Galleries	Site columns Site content types 📝 Web parts ⚠️ List templates ⚠️ Master pages and page layouts Themes ⚠️ Solutions ⚠️ Composed looks ⚠️ Note: Web parts, list templates, themes, and solutions support in-place restore only. 📝 Note: For site content types, back up and restore are performed at root site collection level, subsite level, and list or document library level.

SharePoint Data

inSync backs up the following from Team sites and Classic sites:

Type of Data

Master Pages (Gallery)
Site Templates (Solution Gallery)
Subsites
Document Libraries
Lists
Form Templates
Assets
Site Pages
Term store (site-level terms only)
Metadata associated with site collections, sites, libraries, list, templates, assets, folders, files, content types, and permissions
Audit Data for SharePoint Components: The following audit data is backed up and restored:
- Files, Folders, List Items, Site Pages – Modified By, Modified Time, Created By, Created Time
- Document Library, List – Modified Time
- Site, Subsite ⚠️ – Modified Time, Created By, Created Time
  
  ⚠️ Note : Audit data restore is not supported for subsites or sites due to Microsoft API limitations.

SharePoint Backup Limitations

Due to Microsoft API restrictions, the following limitations apply:

Unpublished site pages are not backed up
Checked-out files and folders are not backed up
Recycle bin contents are excluded
The Forms folder is displayed by default in every folder for every backed-up site collection and will not be restored.
Titles containing "/" are replaced with "_" before backup

Data excluded from backups for SharePoint

Teams Meeting Recordings (TMR)

Files from the default TMR folder path are excluded to speed up backup. For details, see Exclusion of Teams Meeting Recordings from backups.

Supported inSync tasks for SharePoint Online

Task	Support	Notes
Backup of data	✅
Restore to custom location	✅	in-place restore and restore-as-copy are both supported
Download of data (Admin only)	✅	Bulk downloads from the Admin Console are not recommended due to timeouts. Use Restore instead 📝Note: inSync users cannot download any data. Admins should avoid using browser-based bulk downloads, which are single-threaded and can time out after 6 hours.
Enterprise Search	✅	Availability depends on license, region, and other factors. Contact Support or your Account Manager. For more information, see Enterprise Search backed up data to restore.
Legal Hold	❌
Scan the data for compliance risks	❌

Required permissions for access to SharePoint Online

To configure and protect SharePoint Online with inSync, specific Microsoft 365 app permissions are required. See Microsoft 365 App Permissions for Druva App for details.

Configure inSync to protect SharePoint Online

Backup SharePoint Online data

Restore SharePoint Online Data

SharePoint Online FAQs

Get started with Groups Data Protection

Get started with SharePoint Online Data Protection