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Backup SharePoint Online data

Updated this week

License Editions: For license details, see Plans & Pricing.

Overview

As an inSync Cloud administrator, you can back up SharePoint Online data either automatically or on demand.


šŸ’”TIP:

If you have the Posture & Observability license with Data Anomalies enabled, inSync can detect suspicious modifications to your backed-up SharePoint data and help you take corrective action.


Before You Begin

Before initiating a backup, make sure you:


Automatic Backup and Discovery

You can schedule automatic:

  • Discovery of new SharePoint site collections

  • Backups of site data

  • Retention policy enforcement


šŸ’”TIP:

If a SharePoint site is deleted from Microsoft 365, its App Status changes to Disabled in inSync. Attempting a backup will display an ESITENOTFOUND error. These sites are skipped during future discovery and backup jobs—but they can still be restored.


Manually Back Up SharePoint Online Data

As an administrator, you can trigger a manual (unscheduled) backup of a site collection when needed.

  1. Sign in to the Druva Cloud Platform Console.

  2. Go to Microsoft 365 > SharePoint.
    A list of discovered sites will appear.

  3. Click the name of the site collection you want to back up.

    • If the site is enabled, its detail page opens.

    • If the site is not configured, you’ll need to configure it first.

  4. On the Summary tab, click Backup Now.
    Once the backup completes, the Backup Status will update to Backed Up Successfully.


šŸ“NOTE:

  • SharePoint items with a forward slash / in their titles (including sites, subsites, lists, and libraries) will have the character replaced with an underscore _ before being backed up.

  • SharePoint Syntex licenses are not supported for backing up Content Type Hubs.


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