License Editions: For license details, see Plans & Pricing.
Overview
This article explains how to manage site discovery, backup settings, and snapshots, as well as how to enable, disable, or delete site collections.
Discover Sites Manually
inSync auto-discovers new site collections every 24 hours. To discover new sites manually before the next scheduled discovery:
Sign in to the Druva Cloud Platform Console.
Navigate to Microsoft 365 > SharePoint.
Click the Refresh icon.
❗IMPORTANT
If your Microsoft 365 tenant has Multi-Geo enabled, and new geo locations are detected, a notification is displayed. Learn more about Multi-Geo support for SharePoint Online and Teams.
💡TIP:
If a SharePoint site is deleted in Microsoft 365, its App Status changes to Disabled in inSync. You'll see an ESITENOTFOUND error if a backup is attempted. These sites are excluded from future backups and discovery, but restores are still supported.
Edit Site Collection Settings
To manually configure backup and retention for a specific site collection, follow the steps in Auto-Configuration Rules – Manual Configuration.
❗IMPORTANT
If you choose the Custom backup setting, use Relative Paths URL to exclude specific subsites, document libraries, lists, or folders from backups.
Edit Default Backup Settings
By default, backup profiles for licensed Microsoft 365 Org Apps are provisioned automatically.
The default SharePoint profile is named Default SharePoint Profile.
To learn more, see Default Backup Profile Provisioning.
To make changes, refer to Updating a Profile.
Disable Backup for Site Collections
To stop backups for selected site collections:
Sign in to the Druva Cloud Platform Console.
Go to Microsoft 365 > SharePoint > Configured Sites.
Click the site title.
Click the three-dot menu and select Disable.
Confirm the action.
💡TIP:
Even after deletion in Microsoft 365, you can restore the site. However, backups and discovery will no longer include it.
Enable Backup for a Site Collection
To manually enable the backup for disabled site:
Sign in to the Druva Cloud Platform Console.
Navigate to Microsoft 365 > SharePoint >Configured Site.
Select the disabled site title.
Click the three-dot menu and select Enable.
Confirm the action.
Delete Snapshots
You can delete up to 20 snapshots at a time. Snapshots in data-locked profiles cannot be deleted.
Sign in to Druva Cloud Platform Console > Microsoft 365 > SharePoint > Configured Sites.
Click the site title.
Go to the Backups tab.
Select the snapshots and click Delete Snapshot.
Provide a deletion reason (10–150 characters) and click Delete.
📝NOTE:
Snapshots are temporarily deleted and can be rolled back within a defined window.
After this window expires, the data is permanently removed. See Rollback Actions.
Security Essentials license is required for rollback. Contact Support for details. This feature is available for Druva Public Cloud customers only.
Download Failed Item List
To download a list of items that failed during backup:
Sign in to Druva Cloud Platform Console > Microsoft 365 > SharePoint Online.
Under Last Backup Status, click Backed up with errors.
On the Activity Details page, click Download Failed Items List.
Delete Site Collections
Deleting a site collection will stop ongoing backup, restore, or download tasks. All associated data (documents, lists, libraries, permissions) will be permanently removed.
To delete a site collection:
Sign in to the Druva Cloud Platform Console.
Navigate to Microsoft 365 > SharePoint > All Sites.
Select the site to delete and click Delete.
In the confirmation dialog, enter the reason (10–150 characters).
Click Delete.
Note:
You cannot delete a site if Data Lock is enabled.
Deleted sites can be rolled back within a configurable window if rollback is enabled.
After the rollback window expires, the site is permanently deleted.
See Rollback Actions for more information.
Rollback Considerations
Rollback helps recover accidentally deleted site collections.
If rollback is enabled:
The deleted site can be restored to its previous state.
Prevents workflow disruptions and permanent data loss.
If rollback is disabled:
Deleted sites cannot be recovered through rollback.
Site data is permanently lost from Druva Cloud.
Snapshots may still exist if retained within the backup retention period.
❗IMPORTANT
Rollback won't work if the site is deleted, re-added (e.g., via auto-discovery), and then rollback is attempted.
Rollback requires the Security Essentials license, available only for Public Cloud users.