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Download Microsoft 365 Teams

Updated this week

License Editions: For license details, see Plans & Pricing.

As a Druva Cloud administrator, you can download backed-up Microsoft Teams data from the Druva Console. You can either:​

  • Download the entire team, including Teams settings, channels, files, tabs, and conversations, as a zipped folder (inSync-Teamname.zip).​

  • Perform selective downloads for specific channels or data types (files, tabs, or conversations) based on your requirements.​

📝NOTE:

  • If a SharePoint team site or private channel is quarantined, the corresponding Teams data is also quarantined, and you cannot perform a full restore on that data.​

  • You cannot restore or download data if the associated team site is quarantined.​

  • On Windows, large zip files may not unzip properly with Windows Explorer; use an alternative utility such as 7-Zip or WinRAR if you encounter this issue.

1. Download Teams metadata

As an administrator, you can download only the Teams settings (metadata) for a specific team.​

Procedure

  1. Sign in to the Druva Cloud Platform Console and go to Microsoft 365 > Teams.
    A list of all discovered teams appears.​

  2. Click the name of the team whose settings you want to download.​

  3. On the team Summary page, click Restore Data.​

  4. On the Snapshot Viewer page, use the snapshot selector to select the snapshot containing the required metadata. By default, the latest snapshot is selected.​

  5. Select only Team Settings for download, then click Download. The metadata is downloaded as a <inSync-Teamname>.zip file containing the following file:​

    1. team_settings.json: Contains the team settings and associated metadata.

2. Download Channels

You can download complete channel data, including files and channel metadata, for a specific team.​

Procedure

  1. Sign in to the Druva Cloud Platform Console and go to Microsoft 365 > Teams.​

  2. Click the name of the team whose channel data you want to download.​

  3. On the team Summary page, click Restore Data.​

  4. On the Snapshot Viewer page, use the snapshot selector to select the snapshot containing the channel data you want to download.​

  5. Select one or more channels.​

  6. Click Download

  7. Select format for conversation (JSON or HTML).

    The selected channel data is downloaded as a inSync-Teamname.zip file that contains:​

    1. A folder for the channel’s files.

    2. A folder for tabs

    3. A folder containing the actual file data (for example, .pdf, .txt).

    4. channel_settings.json: Contains metadata for the selected channels.​

3. Download Files within a Teams channel

You can selectively download folders or specific files within a Teams channel along with their metadata.​

Procedure

  1. Sign in to the Druva Cloud Platform Console and go to Microsoft 365 > Teams.​

  2. Click the name of the team containing the files you want to download.​

  3. On the team Summary page, click Restore Data.
    A list of Teams settings and channels is displayed.​

  4. Click the required channel, then browse and select an entire files folder or specific files.​

  5. Use the snapshot selector to choose the snapshot containing the required files. By default, the latest snapshot is selected.​

  6. Click Download. The files are downloaded as a inSync-Teamname.zip file that typically includes:​

    1. A folder structure matching the selected files or folders.

    2. A folder containing the actual file content (for example, .pdf, .txt).

    3. channel_settings.json: Contains metadata for the files within the channel.​

4. Download tabs within a Teams channel

You can download data associated with tabs configured in a Teams channel.​

Procedure

  1. Sign in to the Druva Cloud Platform Console and go to Microsoft 365 > Teams.​

  2. Click the name of the team that contains the tabs you want to download.​

  3. On the team Summary page, click Restore Data.​

  4. On the Snapshot Viewer page, select the required channel, expand the Tabs folder, and select the entire tabs folder or specific tabs.​

  5. Use the snapshot selector to choose the snapshot containing the tab data. By default, the latest snapshot is selected.​

  6. Click Download. The tabs data is downloaded as a inSync-Teamname.zip file that includes:​

    1. A folder with files for each selected tab (for example, a pdf tab-JSON id for a PDF tab).

    2. channel_settings.json: Contains metadata for the files within the channel.

5. Download conversations within a Teams channel

You can download conversations from standard and shared channels in HTML (default) or JSON format. This helps you preserve and review business-relevant conversations for investigations, governance, or audits.​

❗IMPORTANT

  • You can download conversations only from standard and shared channels.​

  • The generated HTML file is not a complete set of conversations due to Microsoft API limitations.​

The HTML export includes only the following message types: plain text, text with attachments, meeting attachments, reference files and previews, and various card types (Hero, Thumbnail, Connector).​

Procedure

  1. Sign in to the Druva Cloud Platform Console and go to Microsoft 365 > Teams.​

  2. Click the name of the team that contains the conversations you want to download.​

  3. On the team Summary page, click Restore Data.​

  4. On the Snapshot Viewer page, click the required channel and expand the Conversations folder to view available conversation threads.​

  5. Use the snapshot selector to choose the snapshot containing the required conversation data. By default, the latest snapshot is selected.​

  6. Choose one of the following:​

    • Entire Conversations folder: Select the checkbox next to Conversations to download all conversations in that channel.​

    • Entire conversation thread: Expand the Conversations folder, then select one or more conversation threads.​

    • Specific message within a conversation: Click a conversation thread to open the Conversation Preview window, then select and download the specific message thread.​

  7. Click Download, choose HTML or JSON format, and then click Download again to confirm.​

Download formats and folder structure

When you download conversations, the data is saved as a inSync-Teamname.zip file containing a folder structure that includes conversation content and metadata. For example, for team ABC with a Marketing channel, the .zip file contains a Marketing channel folder with a Conversations folder and a channel_settings.json file.​

HTML format (default)

  • Entire Conversations folder or entire conversation thread:

    • A folder containing a single HTML file with all selected conversation threads and a channel_settings.json file with conversation metadata.​

  • Specific conversation thread:

    • A folder containing a single HTML file for that thread and its replies, plus channel_settings.json with metadata.​

JSON format

  • Entire Conversations folder or entire conversation thread:

    • A folder containing a subfolder where each conversation thread is stored as a separate JSON file, along with channel_settings.json for metadata.​

  • Specific conversation thread:

    • A folder containing multiple JSON files, one per reply in the thread, and channel_settings.json with metadata.​

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